Service Desk Support Lead at Arit of Africa Limited

Arit of Africa Limited is a worldclass IT Systems Integrator and ICT Infrastructure Solutions Provider established over four decades ago with specialty in the deployment of highend IT systems, solutions and services

We are recruiting to fill the position below:

Job Title: Service Desk Support Lead with Microsoft Office, Office 365 suite, and SharePoint Certification

Location: Lagos
Employment Type: Full-time

Job Summary

• We are seeking a highly qualified Service Desk Support lead to join our dynamic team. The ideal candidate will have a strong background in IT support, excellent communication skills, and a commitment to ensuring customer satisfaction.
• If you're ready to lead a team in providing exceptional service and technical solutions, this role may be perfect for you.

Qualifications and Experience

• Bachelor's Degree in Computer Science, Software Engineering, or related field.
• Minimum of five years of computer-related support experience in a Windows OS environment.
• Must hold Azure Fundamental, Azure Administrator certifications, and Modern Desktop Administrator Associate, as well as any IT support-related certifications such as CompTIA A+, Cisco Certified Network Associate, and ITIL foundation certified
• Dedication to quality customer service and a deep understanding of enterprise-wide service delivery procedures.
• Strong problem-solving skills and the ability to make informed decisions.
• Certifications (Evidence Required):
• Microsoft Certification in Microsoft Office, Office 365 suite, and SharePoint.

Application Closing Date
31st October, 2023.