Telemarketer at EON Global Communication Limited

EON Global Telecom Limited is a privately owned Premier Global Telecommunications company making its entry into the Nigerian market. We provide state-of-the-art services such as long-distance and international voice services, land lines (DID), dedicated internet, streaming, consulting services, etc. We are building critical digital infrastructure across the country with our fiber-optic network and cloud-based solutions, enabling connections today and future proofing for tomorrow. EON Global is preparing today for a better tomorrow.

We are recruiting to fill the position below:

Job Title: Telemarketer

Location: Abuja (FCT)
Employment Type: Full-time

Job Description

• As a Telemarketer at EON Global Telecom Ltd, your primary role is to engage potential customers over the phone, promote our telecommunications products and services, and drive sales.
• You will be an integral part of our sales and marketing team, responsible for generating leads, nurturing customer relationships, and meeting or exceeding sales targets.

Job Specification

• Outbound Calls: Conduct outbound calls to prospective customers to introduce them to our telecommunication products and services.
• Product Knowledge: Develop a strong understanding of our products and services, including internet plans, phone services, and other offerings.
• Lead Generation: Identify and qualify potential leads by understanding their needs and interests in telecommunications solutions.
• Sales Pitches: Deliver compelling sales pitches to potential customers, highlighting the benefits of our products and services.
• Customer Engagement: Build rapport with customers, answer their questions, and address any concerns they may have.
• Sales Targets: Meet or exceed weekly and monthly sales targets, demonstrating a strong commitment to achieving results.
• Data Entry: Maintain accurate records of customer interactions and sales opportunities in the company's CRM system.
• Follow-Up: Conduct follow-up calls to nurture leads and convert them into sales opportunities.
• Market Research: Stay updated on industry trends and competitive offerings to better position our products.
• Compliance: Ensure adherence to company policies, ethical sales practices, and legal regulations.
• Team Collaboration: Collaborate with the sales and marketing teams to coordinate efforts and strategies for maximum impact.
• Communication Skills: Possess excellent verbal and written communication skills to effectively convey information to potential customers.
• Time Management: Manage your time efficiently to make a high volume of calls while maintaining the quality of interactions.
• Resilience: Handle rejection and objections professionally and maintain a positive attitude.
• Feedback and Improvement: Be open to feedback, self-evaluate, and continuously work on improving sales techniques.
• Script Adherence: Follow provided scripts while also demonstrating the ability to adapt and improvise as needed.
• This Telemarketer role in EON requires individuals with strong communication skills, a passion for sales, and the ability to represent our brand in a professional and engaging manner.
• It offers an opportunity to grow in the dynamic field of telecommunications and contribute to the company's success.

Requirements and Skills

• Bachelor's Degree in Mass Communication, Marketing, or any related Social Science course
• Proven experience as telemarketer or similar sales/customer service role
• Proven track record of successfully meeting sales quotas preferably over the phone.
• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Excellent communication and presentation skills
• Proficient in English
• Skilled in negotiation and dealing with complaints.
• Persistent and results-oriented
• Patient and able to handle customer rejection.

Application Closing Date
28th October, 2023.