Food and Beverage Manager at ResourcePRO Limited

ResourcePRO Limited is a Human Resource Efficiency company made up of professionals with proven expertise in specialized areas of Human Resource Capital Advisory, People and Business Process Outsourcing and Performance Management. We are a team of proactive and dynamic individuals with over 25 years combined experience. Our expertise helps businesses utilize Human Resources for efficiency in complex Business scenarios.

We are recruiting to fill the position below:

Job Title: Food and Beverage Manager

Location: Lekki, Lagos
Employment Type: Full-time

Job Summary

• The Food and Beverage Manager is responsible for overseeing the daily operations of the food and beverage department in an upscale hotel.
• This includes managing a team of supervisors, waitrons, and mixologists, and ensuring exceptional dining experiences for guests.
• The Food and Beverage Manager plays a crucial role in maintaining high standards of service, quality, and profitability within the department.

Duties and Responsibilities

• Recruit, train, and supervise a team of food and beverage supervisors, waitrons, and mixologists.
• Provide leadership, guidance, and support to the food and beverage team.
• Conduct regular performance observations and provide constructive feedback.
• Foster a positive work environment that encourages teamwork, motivation, and professional development.
• Ensure exceptional dining experiences by maintaining high standards of service and quality.
• Oversee the smooth operation of the restaurant, bar, and other dining outlets.
• Handle guest inquiries, concerns, and complaints promptly and effectively.
• Interact with guests, build relationships, and gather feedback to continuously improve service.
• Collaborate with the Executive Chef and other stakeholders to develop menus that meet guest preferences and align with the hotel's brand and concept.
• Ensure effective implementation of menus, including training staff on menu offerings and specials.
• Monitor and evaluate menu performance, making recommendations for adjustments as necessary.
• Stay updated on food and beverage trends, incorporating new concepts and innovations into menu planning.
• Manage daily operations of the food and beverage department, including scheduling, inventory management, and cost control.
• Monitor and analyze departmental performance metrics, such as revenue, profitability, and guest satisfaction.
• Collaborate with other departments to coordinate events, banquets, and special functions.
• Ensure compliance with health, safety, and sanitation regulations.
• Conduct ongoing training to enhance the skills and knowledge of the food and beverage team.
• Foster a culture of continuous learning and improvement within the department.
• Stay updated on industry trends, new technologies, and best practices in food and beverage operations.
• Provide guidance and support to ensure compliance with hotel standards, policies, and procedures.

Qualifications and Skills

• Bachelor's Degree in Hospitality Management, Culinary Arts, or a related field (preferred) OR equivalent work experience.
• Proven experience as a Food and Beverage Manager or in a similar supervisory role in an upscale hotel or restaurant.
• Strong knowledge of food and beverage operations, including menu planning, service standards, and cost control.
• Exceptional interpersonal and communication skills, with the ability to build relationships with guests and team members.
• Strong leadership and management abilities, with a track record of successfully leading a diverse team.
• Proficiency in point of sale (POS) systems and other relevant restaurant software.
• Excellent organizational and problem-solving skills, with a keen attention to detail.
• Ability to multitask, prioritize, and work well under pressure in a fast-paced environment.
• A passion for delivering exceptional dining experiences and a commitment to exceeding guest expectations.
• Flexibility to work irregular hours, including weekends and holidays, as required in the hospitality industry.

Application Closing Date
9th November, 2023.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@resourcepro.ng cc: joy@resourcepro.ng using the Job Title as the subject of the mail.