Senior Credit Control Officer at Global Profilers

Global Profilers is a resourcing company that offers recruitment solutions to organizations in Sub Saharan African markets. With extensive understanding of the various aspects of multinational and local businesses and industry’s specific demands, We are able to provide tailored solutions to any & all Industries. We consider ourselves multi-cultural with expertise working on several markets. We understand different perspectives and the atypical challenges that can face organizations in Nigeria, Angola, Kenya, Uganda, Cameroun, Bening, Togo, Burkina.

We are recruiting to fill the position below:

Job Title: Senior Credit Control Officer

Location: Lagos Island, Lagos
Employment Type: Full-time

Job Summary

• Oversee the collection of customer accounts in a manner that ensures high customer satisfaction and loyalty. Communicate in an efficient yet friendly manner with customers.
• Ensure customers pay on time and follow up any overdue invoices through sending letters, personal visits, phone calls, emails or other medium.

Job Responsibilities

• Check customer's credit and debt situation and decide existing clients credit worthiness status.
• Promptly send and follow up invoices to clients for payment
• Check dummy account for payment from key clients.
• Prompt allocation of payments to invoices in ERP system
• Check system invoices against Purchase Order.
• Maintain and implement the company’s credit policies and procedures.
• Prompt collection of debt within the agreed credit period.
• Ensure monthly deadlines are met as required.
• Ensure customers pay on time and follow up any overdue invoices through sending letters, personal visits, phone calls, emails or other medium.
• Collect outstanding debts from clients and achieve collection target to ensure positive cash flow and maintain accurate records of all chasing activity.
• Reduce bad debt with the aim to reduce it to the lowest minimum.
• Reconcile Yearly Service Agreement and Renewal of Yearly Service Agreement trade debtors’ maintenance accounts.
• Ensure balance payment on Yearly Service Agreement and Renewal of Yearly Service Agreement are received as and when due.
• Undertake client accounts’ reconciliations as required.
• Respond promptly and completely to both clients and internal enquiries and ensure clients pay on time and negotiate re-payment plans after getting the approval from National Credit Controller
• Ensure that all transactions are compliant with Company's policies and procedures.
• Prompt Identification and correction of errors or mistakes on any client’s account.
• Prepare weekly reports on Budgeted collection.
• Provide ad-hoc trade debtor positions reporting as and when requested by Supervisor/National Credit Controller
• Liaise with Sales Managers on issues affecting their Accounts.
• Verify invoices from stores and prepare pro-formal invoices for clients to suit LPO/Award Letter.
• Take up IMS responsibilities such as reporting unsafe act, condition or procedure in the workplace, participating in fire or emergency drill at work, participating in incident reporting and investigation when necessary and adherence to Company policies.

Requirements and skills

• BSc/BA in Accounting, Finance, Business or equivalent.
• 4-7 years of experience for Sr. Officer Level.
• Relevant experience in credit and collections is a must.

Competencies:

• Strong knowledge of debt collection best practice and debt recovery legal process
• Strong knowledge and experience on ERP system
• Able to work in a team as well as individually.
• Good business judgment and sound decision making
• Good attention to detail
• Able to work under pressure.
• Able to multitask and handle several clients’ accounts.
• Experience in working with targets and tight deadlines.
• Persistent, assertive, and competitive natured
• Able to reconcile complex accounts.
• Excellent written and verbal communication skills
• Calm, confident manner to handle potentially uncomfortable conversations.
• Very good problem-solving skills
• Smart researcher with very good analytical skills
• Excellent negotiation and convincing skills
• Pos­i­tive atti­tude
• Reli­able, depend­able and hon­est
• Strong work ethic
• High intelligence quotient.

Salary
N250,000 - N350,000 monthly gross.

Application Closing Date
6th November, 2023.