Chief Security Officer (CSO) at Bolton White Group

Bolton White Group is a group of hospitality brands providing exceptional services across all our business units. Our team is dedicated to providing a wide range of clients with world-class services. Bolton White Group is well regarded for its focus on international best practices in all aspects of its business.

Bolton White Group is an independent entrepreneurial-driven institution offering a complete range of hospitality services with a focus on providing a ‘home away from home’ experience to our clients. By choosing to join Bolton White Group you have assumed your share of the responsibility for maintaining the high principles and standards to which we are dedicated.

We are recruiting to fill the position below:

Job Title: Chief Security Officer (CSO)

Location: Abuja (FCT)
Employment Type: Full-time

Position Summary

• As a Security Chief, you are responsible to protect and safeguard allhotelguests, employees, their belongings and all hotelassets. Also ensuring that all hotel properties are adequately secured at all times.
• Responsible for preparing daily incident reports,requisitionsand other interoffice memos and ensuring that all allegations of the crime and other incidents are investigated and properly recorded.

Duties and Responsibilities

• Direct and coordinate the activities of all security personnel.
• Ensure that all security staff provides services that are above and beyond for customer satisfaction andretention.
• Ensure thesafetyand security of guests, staff, visitors and contractors at all times.
• Responsible to manage all safety & security,FireLife Safety and food hygienerisksfaced by the hotel.
• Liaise with all department heads to ensure hotel employees are adhering to established security procedures.
• Record and notify all risks, deviations from hotel safety standards and any untoward incidents.
• Track departmental safety records and document medically treated and non-treated injuries.
• Oversees and guides the efforts of theAccidentPrevention Committee.
• Oversees and guides the efforts of the Fire and Safety Committee.
• Oversees first aid program for guests and employees.
• Oversees the claims process and protects companyassetsby closely monitoring the GeneralLiabilityand Worker's Compensation cases.
• Assign duties andschedulestaff for balancing the needs of the hotel andproductivity standards.
• Monitor staff activity and coach subordinate performance.
• Watch for suspicious persons entering, exiting or loitering around the hotel public or guest areas.
• Follows up on all unusual activities in and around the property that would impair the well-being of guests and employees.
• Ensure compliance with all security standards and preventative measures.
• Monitor and follow properkey controlguidelines inlossprevention and in the property.
• Conduct investigations and compile reports in a timely manner for any theft, loss, accidents or any aspect that risk the safety of the hotel.
• Handles complaints, settling disputes, resolving grievances and conflicts, or otherwise negotiating with others.
• Develops and maintains a monthly checklist for all CCTV equipment, alarmed doors, and panic/duress alarms to ensure that they are fully functional.
• Conduct regular mock fire evacuation drills as per the hotel’semergencystandards.
• Develop and advise key personnel of emergency procedures.
• Implements actionplansto monitor and control risk.
• Establishcrisis managementand contingency planning.
• Conduct regular walk-through rounds for observing the entire hotel.
• Supervision of all Security Personnel and give clear direction on all security-related aspects.
• Perform all tasks consistently in line with the hotel standards and adhere to all legal and statutory requirements.
• Interview, select, review and train new security officers according to hotel standards to maintain order throughout the hotel.
• Be available 24 hours a day for genuine emergencies within the property.

Requirements
Education:

• A Bachelor Degree in any field.

Experience:

• Must be an ex-serviceman from the DSS or Military for minimum of 10 years.

Prerequisites:

• Fluency in English in both written and spoken and the capability to follow safety and security rules and procedures without compromises at all times is essential.

Application Closing Date
15th November, 2023.