Store Manager at Elvaridah Limited

At Elvaridah, we emphasize on the critical matters and prospects of organizations such as business growth, strategy, planning, marketing, structure, and people management across different industries. We help companies focus on the growth of their businesses while aligning costs with strategy. With our all-inclusive approach and expertise, we capture values across the boundaries of any organization. Elvaridah focuses on optimizing all the different parts of a business as a unit.

We are recruiting to fill the position below:

Job Title: Store Manager

Location: Lagos

Description

• As a Store Manager, you will be responsible for overseeing all aspects of store operations, leading a team, and ensuring an exceptional customer experience.
• Your leadership skills, operational expertise, and commitment to achieving sales targets will contribute to the success and growth of the store.

Responsibilities
Team Leadership:

• Recruit, train, and supervise store staff to ensure exceptional customer service.
• Set performance expectations, provide feedback, and foster a positive work environment.
• Motivate and lead the team to achieve sales targets and operational goals.

Customer Experience:

• Maintain a customer-centric approach by addressing customer inquiries and concerns.
• Ensure the store environment is clean, organized, and conducive to a pleasant shopping experience.
• Implement strategies to enhance customer satisfaction and loyalty.

Sales and Revenue Management:

• Develop sales strategies to achieve revenue goals and maximize profitability.
• Monitor sales performance, analyze trends, and implement corrective actions as needed.
• Set and communicate sales targets to the team, motivating them to meet and exceed goals.

Inventory Management:

• Manage inventory levels, including ordering, receiving, and stock replenishment.
• Conduct regular inventory audits to minimize discrepancies and ensure accurate records.
• Optimize inventory turnover and minimize overstock or understock situations.

Visual Merchandising:

• Ensure visual merchandising standards are upheld to attract customers and enhance product presentation.
• Plan and execute displays, promotions, and seasonal arrangements.

Operational Efficiency:

• Oversee daily store operations, including opening and closing procedures.
• Monitor operational expenses and manage budgets to optimize cost efficiency.
• Maintain store security, safety, and compliance with company policies.

Performance Analysis and Reporting:

• Analyze sales reports, financial data, and performance metrics to assess store performance.
• Generate and present regular reports to higher management regarding sales, inventory, and operational achievements.

Community Engagement:

• Foster positive relationships with local communities and customers.
• Plan and execute community events to promote the store and its offerings.

Qualifications

• Bachelor's Degree in Business Administration, Retail Management, or related field (preferred).
• 3 - 5 years work experience.
• Proven experience as a Store Manager or similar leadership role in retail.
• Strong leadership, communication, and interpersonal skills.
• Proficiency in inventory management, sales strategies, and customer service.
• Analytical mindset with the ability to interpret data and make informed decisions.
• Proficient in using retail management software and POS systems.
• Exceptional organizational skills and attention to detail.
• Ability to work flexible hours, including weekends and holidays.

Application Closing Date
30th December, 2023.