Fraud Analyst (Remote) at Quidax

Quidax is an African focused cryptocurrency exchange. We enable customers to buy/sell Bitcoin and other cryptocurrencies (Ethereum, USDT and Litecoin) with Naira.
Our vision, which is at the core of what we do every day at Quidax, is to build a world where sending money and value around the globe is as easy as sending a text message. We value positive energy, and clear communication and are committed to building an inclusive environment for people from every background.

We are recruiting to fill the position below:

Job Title: Fraud Analyst

Location: Remote
Department: Compliance

About the Job

• We are looking for a Fraud Analyst to efficiently and effectively manage fraud related issues. This role is primarily responsible for developing and implementing action plans for detecting fraudulent activities in the organisation.
• The candidate should be familiar with legal and regulatory guidelines and best practices and should also be of high ethical standard.
• The Senior Fraud Analyst is responsible for analysing transaction trends, developing fraud prevention strategies, and executing processes that will help us keep fraud levels below our acceptable thresholds.
• Experience as a Fraud Management professional. In-depth knowledge of the industry’s standards and regulations. Excellent knowledge of reporting procedures and record keeping. A business acumen partnered with a dedication to legality. Methodical and diligent with outstanding planning abilities.

Responsibilities
Here’s an example of what your day to day at Quidax might look like:

• Fraud Monitoring, Analysis, Investigation and Resolution. Proactively monitor and review account and transaction data for suspicious activity and possible fraud.
• Utilise various data analysis and accounting tools in collecting, sorting and analysing transaction data to obtain results which reveal inconsistencies as well as the possible suspects.
• Identify business areas requiring increased security to protect the company and customers from future incidents of fraud, provide recommendations on possible mitigants.
• Respond to fraud queries across the multiple channels. Liaise with internal teams, customers, banks, law enforcement and any 3rd party involved.
• Design and implement processes effective for the prevention or minimization of fraud risks.
• Maintain record of investigative operations and findings, root causes, impact and possible risk mitigations.
• Create Fraud rules, test and provide feedback on process and system improvements based on changing fraud trends and patterns.
• Work closely with internal functions including Operations, Customer Support, and Compliance. Liaise with legal and compliance to develop and execute plans for the resolution of fraud cases.
• Prepare reports for senior management and external regulatory bodies as appropriate.
• Other roles as assigned.

Job Requirements
What you need to have:

• 3-4 years’ experience as a Fraud Analyst preferably in financial services.
• Possess a solid understanding of fraud trends and have experience using technology to detect, prevent, investigate and optimise fraud processes.
• Certification in a fraud related discipline, such as Certified Fraud Examiner (CFE).
• Proficiency in SQL/ Advanced Excel or any other data manipulation tool.
• Strong analytical, communication, and organisational skills.
• Ability to operate with minimal supervision, and high degree of autonomy.
• Strong attention to detail, ability to spot patterns and investigate.
• Have managed a fraud tool and/or written fraud rules that help with reducing fraudulent occurrences.

Nice to haves

• A Fraud Certification (CFE)
• Crypto experience

Application Closing Date
Not Specified.