Mart Manager at Damal Ventures

Damal Venture, a Fast paced busness venture known for excellent service delivery, is recruiting to fill the position below:

Job Title: Mart Manager

Location: Lekki, Lagos
Employment Type: Full-time

Job Description

• Oversee cashiers, sales reps, and other employees in the mart.
• Implement measures to avoid stock damages, theft, and wastage.
• Monitor shelve stocks and excellent product displays, and the general excellent appearance of the store premise.
• Motivate employees to achieve set targets.
• Communicate job expectations and coach team members.
• Receive deliveries from suppliers and maintain inventory.
• Report any major or unresolved supply delays or problems to the business manager.
• Investigate market trends and suggest items that would appeal to customers.
• Communicate progress by preparing and sharing daily reports with the management.
• Interact with customers to ensure that they have a positive experience and address any concerns or complaints that may arise.
• Collaborate with the HR team to hire and train staff, and conduct regular performance evaluations to ensure that all employees meet job expectations.
• Collaborate with marketing and promotions teams to develop and execute marketing strategies to attract customers and increase revenue.
• Keep records of expenses, sales, employee performance, and any other records necessary for management reviews and decision-making.
• Communicate progress by preparing and sharing daily reports with the management.
• Ensure all employees are appropriately dressed and presentable at all times depicting morals and the Damal standard.

Job Role

• Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Report on buying trends, customer needs, profits etc
• Propose innovative ideas to increase market share
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Be a shining example of well behavior and high performance
• Additional store manager duties as needed

Requirements and Skills

• B.Sc Degree in Business Administration or any relevant field
• Proven successful experience as a retail Store Manager
• Powerful leading skills and business orientation
• Customer management skills
• Strong organizational skills
• Good communication and interpersonal skills.

Application Closing Date
8th November, 2023.