Client Engagement Officer at Hazon Holdings

Hazon Holdings is serving Global Innovations, Locally. We are focused on changing the narrative of the future through diversified learning and the adoption of best corporate ethics, governance and standards.

We are recruiting to fill the position below:

Job Title: Client Engagement Officer

Location: Lagos
Employment Type: Full-time

Responsibilities

• Foster positive relationships with our customers as their primary point of contact
• Help clients implement services and plan projects effectively
• Ensure that contract terms and conditions are met
• Manage invoices and bills for assigned customers
• Identify upselling and cross-selling opportunities
• Address customer issues with speed and efficiency
• Work with sales teams to generate new business
• Prepare reports on project performance

Requirements and Skills

• B.Sc / BA in Business or similar field
• Proven experience as an Engagement Officer
• Project management experience is an added advantage
• Background in sales and customer service is a plus
• Proficient in MS Office and CRM/project management software
• Strong organizational and multitasking skills
• Customer-oriented approach
• Excellent verbal and written communication abilities
• Sharp business acumen
• Problem-solving aptitude.

Application Closing Date
13th November, 2023.