Training and Onboarding Analyst at Max.ng

MAX is on a mission to fix Africa’s notorious last-mile delivery and online-retail problems by using mobile and web platforms to connect consumers, retail businesses and independent drivers in real-time. We are eliminating all logistics and technology barriers that have historically prevented retail businesses in Africa from realizing their full potential.

We are recruiting to fill the position below:

Job Title: Training and Onboarding Analyst

Location: Nasarawa
Employment Type: Full Time
Department: People Operations & Admin

Description

• Responsible for the training of potential candidates and on boarding successful Champions for MAX.
• Track riders progress within the on boarding program.
• Conduct orientation trainings to inform new hires about company policies and procedures.
• Ensure new drivers are on boarded effectively and understand clearly the obligations detailed in the service contract.
• Suggest periodic training for Champions e.g. health and safety.
• Follow up to ensure a smooth application process and proper implementation of training.

Requirements

• Experience with training/imparting knowledge.
• Must understand and speak Hausa frequently.
• Strong working knowledge of developing orientation systems and tools.
• Excellent organizational skills and attention to detail.
• Excellent verbal and written communication.
• A start-up attitude- willingness to work hard to get things done.
• Ability to make discretionary judgment and to manage and impart confidential information.

The MAX Work Environment:

• Drive: We are building a team where everyone is a leader and therefore run on internal motivation
• Empathy: We have a clear understanding of the problem we are trying to solve and its impact on Africans, we are committed to providing a lasting solution.
• Humility: We are committed to continuous learning and improvement. We learn, unlearn and relearn
• Initiative: We welcome novel ideas and encourage creativity
• Diligence: We take great pride in our work.
• Candor: We value open and honest communication
• Collaboration: We are a team of passionate, innovative optimists, solving challenging problems and creating an impact.
• Bias for Technology: We automate everything.

Benefits
What You’ll Get:

• Competitive pay & benefits
• Flexible work and hybrid working model
• Unrivaled Learning and Development.

Application Closing Date
Not Specified.