Product Associate at Payzeep Technologies

Payzeep provides a range of financial services to individuals, merchants, banks, and government agencies. Our services are designed to help businesses and organizations streamline their payment processing and collection operations, providing a convenient and secure way for customers to pay for goods and services.

PayZeep has positioned itself to solve these problems by providing innovative products and services to help address the challenges of financial inclusion, cost of financial service delivery, and financial literacy. We provide secure and efficient payment processing and collection services across all payment channels to help increase financial service depth and touch the lives of people even at the grassroot.

We are recruiting to fill the position below:

Job Title: Product Associate

Location: Remote
Employment Type: Full-Time

Position Overview

• We are seeking a talented and motivated Product Associate to join our Product Management team.
• As a Product Associate, you will work closely with the Product Manager and cross-functional teams to assist in the development, launch, and maintenance of our product lines.
• You will be responsible for supporting the product lifecycle, conducting market research, analyzing customer feedback, and assisting in the coordination of product development projects.

Key Responsibilities
Market Research and Analysis:

• Conduct market research to identify trends, competitors, and customer needs.
• Analyze market data to make informed product recommendations.
• Track industry developments and emerging technologies.

Product Development Support:

• Assist in the creation of product requirements, specifications, and project plans.
• Collaborate with design and engineering teams to ensure product development meets requirements.
• Participate in product testing and quality assurance.

Customer Feedback and Insights:

• Gather and analyze customer feedback and data to identify areas for product improvement.
• Collaborate with the Customer Support team to address customer inquiries and issues.
• Generate reports and insights to inform product decisions.

Project Coordination:

• Assist in project management activities, ensuring that product development projects stay on schedule.
• Coordinate cross-functional teams, communicate project status, and address obstacles.

Documentation and Communication:

• Create and maintain product documentation, including user manuals, product specs, and release notes.
• Assist in the communication of product updates and releases to internal teams and customers.

Competitive Analysis:

• Monitor competitor products and activities.
• Provide insights on competitive advantages and gaps in our product portfolio.

Qualifications

• Bachelor's Degree in a relevant field 
• 1+ years experience in product management
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Detail-oriented and highly organized.
• Ability to work collaboratively in a team environment.
• Familiarity with project management tools and methodologies is a plus.
• Previous experience in product management or a related field is a plus.

Application Closing Date
Not Specified.