Junior IT Support Engineer at Palmpay Limited

PalmPay is a pan-African Fintech company currently operating in Nigeria, Ghana, Kenya, Uganda, and Tanzania and expanding to other markets this year. We are reinventing the payment experience by making it easy and reliable for everyone to transfer money, pay bills and shop online.

We are recruiting to fill the position below:

Job Title: Junior IT Support Engineer

Location: Ikeja, Lagos
Employment Type: Full-time

Description 

• Are you passionate about technology and eager to kickstart your career in IT support? Join our team at PalmPay, a leading fintech company, and play a crucial role in supporting our IT operations.

Key Responsibilities

• Assist in maintaining and troubleshooting IT infrastructure, including servers, networks, and cloud services.
• Provide support to end-users, resolving hardware and software issues promptly.
• Collaborate with the IT operations team to ensure high availability, security, and scalability of systems.
• Assist in enforcing security standards, regulatory compliance, and best practices.
• Stay updated on emerging technologies and industry trends, contributing to technology improvements.
• Support system monitoring, troubleshooting, and maintenance to minimize downtime.
• Assist with vendor management, contract negotiations, and issue resolution.

Qualifications and Experience

• Bachelor's Degree in Computer Science, Information Technology, or a related field.
• A Master's Degree is a plus.
• Basic knowledge of IT infrastructure, networks, cloud technologies, and security practices.
• Strong problem-solving skills and the ability to work under pressure.
• Effective communication and interpersonal skills for collaboration with teams.
• Eagerness to learn and grow in the IT support field.

Benefits

• Opportunity to work with cutting-edge technology and gain hands-on experience.
• Collaborative and innovative work environment.
• Professional development and growth opportunities.
• Competitive compensation and benefits package.

Application Closing Date
17th November, 2023.