IT Officer at Miva Open University

Miva Open University is an education company building a new kind of university targeted at the African region. Miva is a Pan- African Distance e-Learning University that is built on a couple of beliefs:

Firstly, we believe that the traditional brick-and-mortar approach to tertiary education is no longer a viable option in serving learners on the African continent. This approach will not provide the capacity and efficacy for the people of the region. We are building a university experience that can leverage excellent academic talent (wherever it is to be found) and digital technologies to create a new, fresh, more efficacious and more accessible tertiary experience. Our second belief is that this new tertiary experience must not only meet but exceed the existing way of doing things in terms of quality, efficacy, and preparing learners for the future. We are uncompromising in these beliefs and this is why we are excited to speak to you.

We are recruiting to fill the position below:

Job Title: IT Officer

Location: Lagos

Overall Function

• We are seeking a diligent and tech-savvy individual to join our team as an IT Officer at our Lagos center. The role involves overseeing the physical and e-library, providing technical support to students, ensuring seamless internet connectivity, and managing technical aspects during exams.

Key Responsibilities

• Maintain and organize the physical and e-library resources.
• Assist students with accessing digital resources and navigating online databases.
• Provide timely technical assistance to students and faculty members regarding hardware, software, and connectivity issues.
• Troubleshoot and resolve internet connectivity problems within the building.
• Setup and configure computers for exams, ensuring all necessary software and systems are operational.
• Provide technical oversight during exams to ensure smooth conduct and troubleshoot any technical glitches that may arise.
• Regularly inspect and maintain computer systems, printers, and other IT equipment.
• Coordinate with external vendors for hardware repairs and maintenance as needed.
• Maintain records of technical issues and resolutions for future reference.
• Generate reports on system performance, usage, and potential areas for improvement.

Qualifications and Skills

• Bachelor's Degree in Computer Science, Information Technology, or related field.
• Proven experience in IT support, preferably in an academic or educational environment.
• Proficiency in troubleshooting hardware, software, and network issues.
• Strong understanding of internet connectivity and network infrastructure.
• Excellent organizational and communication skills.
• Ability to work efficiently both independently and in a team.

Remuneration
N200,000 Net - N300,000 Net per month, with benefits.

Application Closing Date
24th November, 2023.

How to Apply
Interested and qualified candidates should send their CV and Application Letter to: [email protected] using the Job Title as the subject of the mail.

Note: Your curriculum vitae outlining your academic and professional qualifications as well as your work experience in reverse chronological order with your current, or most recent job first.