Floor Manager at EduBulb Consulting

EduBulb Consulting is a consulting company that provides top-notch HR Consulting and Outsourcing services to any organization.

We are recruiting to fill the position below:

Job Title: Floor Manager

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Summary

• The ideal candidate should be dedicated and experienced to oversee the day-to-day operations of the fine dining restaurant.
• He/She will be responsible for exceptional guest experiences, managing the restaurant staff, and maintaining high-quality service standards.

Responsibilities

• Supervise and coordinate all front-of-house restaurant activities.
• Train, mentor, and supervise restaurant staff, including servers, hosts, and bussers.
• Monitor guest satisfaction and resolve any issues promptly and professionally.
• Oversee restaurant opening and closing procedures, including cash handling and reconciliation.
• Collaborate with the kitchen staff to ensure timely and efficient food service.
• Maintain high standards of service quality, cleanliness, and overall guest experience.
• Handle guest reservations, special requests, and feedback.
• Implement and enforce restaurant policies and procedures.

Requirements

• Previous experience and passion in a similar role within a fine dining restaurant.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Ability to work in a fast-paced environment and handle challenging situations with professionalism.
• Knowledge of food and beverage operations, including wine and cocktail service.
• Availability to work evenings, weekends, and holidays as needed.

Application Closing Date
23rd November, 2023.