Eden Solutions & Resources Limited - Consulting with Eden Solutions and Resources empowers organizations to leverage their expertise, unlocking strategic insights and customized solutions that drive sustainable growth, elevate performance, and navigate complex business challenges with confidence.
We are recruiting to fill the position below:
Job Title: Operations Lead
Location: Lagos
Employment Type: Full-time
Job Summary
We are looking to hire a detailed -oriented individual to join their team as anOperations Lead who will be responsible for overseeing and executing the day-to-day company and people operations function of their Ghanaian entity.
You will report directly to and work closely with the CEO.
Your tasks will vary across a broad range, and will require you to be flexible, proactive, strategic, and efficient.
What do you need to be successful?
You will be expected to:
Run and oversee day to day operations to ensure all aspects of business operations are executed smoothly and efficiently.
Manage people ops including: recruiting, payroll, contract management, benefits administration, performance and feedback management, employee databases, team building, workflow and productivity optimization
Manage the operational cadence of the business including, but not limited to facilitating weekly, monthly, and quarterly leadership meeting agendas and content, developing and aligning teams into our internal OKR tracking system
Manage internal accounting and ledger operations
Maintain current knowledge of local regulatory and compliance requirements, gathering documentation, filing applications, tracking and meeting deadlines and representing the company as appropriate
Develop, codify, implement and update internal policies, process flows and standard operating procedures in alignment with executive leadership
Develop the Business Development and Partner Success strategy in collaboration with executive leadership
Manage relationships with partners and liaise with external service providers such as legal counsel, tax advisors, B2B SAAS providers
Detail and action-oriented individual with an owners’ mindset
Comfortable working as an individual contributor in a fast-paced, dynamic, high-energy environment
Leadership ability to work across multiple operational and administrative departments to accomplish the objectives of the organization
A high level of professional and personal integrity
Organizational skills both to function independently and to work closely with other professionals using a team approach
Judgment skills to make appropriate decisions
A high degree of confidentiality in dealing with sensitive matters
Ability to handle multiple demands and to respond rapidly to changing priorities.
Demonstrated problem-solving, research, analytical, presentation, facilitation, organizational, consultation, negotiation, influence, and training skills
Effective verbal and written communication skills
Effective mathematical and computer skills
You are flexible, always seek to learn and grow, and aren't afraid to pivot
Take a collaborative approach to leadership and you love working with others
What do you need to have done in your career?
2+ years working in operations or operational leadership or a related role, preferably at a high-growth tech startup
Background in Accounting, Financial Operations, or Business Management
Passionate with a desire to join and build a world-class organization
Organized and self-motivated
An excellent influencer (verbally and written), capable of inspiring colleagues and clients
Open to constructive criticism from your team to benefit project development
Always eager to learn and share knowledge
Comfortable with pressure and deadlines and can work in a fast-paced environment
What do you stand to gain?
Remote based.
You’ll be one of our earliest hires, bearing a lot of ownership and responsibility in a high impact position that influences our culture, processes, and business execution. As we grow, so do you. All roles at Ladder are structured to help our employees evolve as career rockstars. We will support you with the resources you need to succeed and up-skill.
You’re joining a rocket ship - here at Ladder, you’ll be joining a truly world class team with tremendous growth potential.
You’ll have a blast - this is a fun, inclusive, collaborative, and kind group of people, excited about building a product that matters.