Hotel Manager at Excellent Jobs

Posted on Mon 20th Nov, 2023 - hotnigerianjobs.com --- (0 comments)

Excellent Jobs is a consulting and recruitment firm, dedicated to hiring and managing great talents for its clients.

We are recruiting to fill the position below:

Job Title: Hotel Manager

Location: Ikoyi, Lagos
Employment Type: Full-time
Place of Work: An area or regional office
Responsible to: The Director
Responsible for: All hotel staff
Liaises with: Other Operations Managers
Heads of Department: Accountant
Administration: Purchasing Department
Limits of Authority: According to each company's regulations

Job Description

A Hotel in Ikoyi is in need of a Manager to ensure visibility and patronage to the facility, it is a 32 room boutique hotel, and it has a gym, restaurant and bar, a spa and swimming pool facility. It’s a serene environment like home away from home, the successful candidate will be measured on targets.

Scope and General Purpose

To drive the business by increasing profit for the hotel and to manage the operational area in such a manner that customer satisfaction and budgeted profit margins are achieved and that a good company image is projected, thus ensuring continued growth.

Main Duties

Have a great marketing ability
To drive business into the hotel to ensure profitability.
To ensure the efficient management of all department.
To ensure that each unit contributes the agreed budgeted profits.
To provide effective leadership through professional man-management and encouragement of subordinates.
To carry out regular, meaningful performance appraisals conducted in such a manner that effective, open, two-way communication is maintained.
To follow up and ensure that the agreed action and developmental plans identified at these appraisals are being effected.
To carry out monthly performance reviews, coach and direct activities to achieve desired performance.
To draw up, in conjunction with the Personnel Manager, meaningful succession and career plans for all management staff.
To monitor progress of agreed succession and career plans and ensure that these are adhered to.
To ensure that unit managers are conducting regular performance appraisals and drawing up appropriate action and developmental training plans for their subordinate managers, using job descriptions as a guide.
To ensure that the company's objective relating to labour turnover is achieved or bettered.
To ensure that subordinates are totally conversant with and practising good industrial relations procedures.
To ensure that subordinates are totally conversant with and implementing all company policies and procedures.
To review and analyse monthly results, highlight problem areas and take appropriate action to rectify poor performance.
To ensure that all financial targets are being achieved, e.g. through purchase discounts, debt collection, etc.
To compile and agree meaningful, achievable budgets through accurate research and application of in-depth knowledge of the industry.
To make recommendations for salary increases for subordinate staff, basing these recommendations on objective performance reviews and market-related equivalent positions.
To stay "close to the customer" and maintain effective communication with him at all times through a planned programme of formal meetings and entertainment.
To ensure that complaints or problems are actioned without delay and that effective follow-up action takes place to avoid a recurrence.
To ensure that the company's training objectives are achieved.
To attend all company social and promotional functions, maintaining a high profile with current and prospective clients.
To be aware of current trends in the industry and make suggestions how these could be implemented for the benefit of the company.
To attend meetings and training courses as required and continually strive for the improvement of won professional skills.
To liaise and work closely with external agents sales executives to ensure that realistic, achievable proposals are submitted and followed up on to meet set targets.
To maintain effective working relationships with line and staff functions to ensure the efficient opening of new contracts.
To ensure continuous patronage of clients to the hotel.
To create awareness within and without to push traffic to the hotel.
To use Social media to drive customers to the hotel.

Salary
N150,000 - N250,000 / month.

Application Closing Date
30th November, 2023.

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