POS Support Officer at Tranter IT Infrastructure Services Limited

Tranter IT Infrastructure Services Limited (TITIS) is a spin-off of Tranter International Company. Tranter International Company was incorporated in November 1989 under the laws of the Federal Republic of Nigeria. The Company's registered address is at 3/6, Alhaji Adejumo Avenue, Ilupeju Industrial Estate, Lagos State, Nigeria.

We are recruiting to fill the position below:

Job Title: POS Support Officer

Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

• Escalating merchant’s complaints such as chargebacks/failed/delayed settlements to the appropriate team.
• Sourcing and onboarding of new merchants.
• Visitation of merchants and repairs of the terminal to provide firsthand support and resolve POS issues.
• Creating marketing strategies to achieve giving sales targets.
• Training merchants and their sales reps on how to use the terminal effectively.
• Retrieving terminals from inactive merchants
• Remapping retrieved terminals to new merchants or those with faulty terminals.
• Making requests for terminal replacements in cases of damage

Requirements

• 1-2 years of work experience.
• Skilled in data analysis using excel
• Ability to work under pressure
• Willing to learn fast
• Good communication skills.

Remuneration
N70,000 (Net) Monthly.

Application Closing Date
4th December, 2023.