Dispatch Rider at Wasche Point Laundry Limited

Wasche Point Laundry Limited is a worldclass standard laundry company that provides a wide range of services to working-class individuals across Nigeria. Our services include: Dry Cleaning, Laundry, laundromat and Alterations. We cater to all laundry needs through our wide range of services such as Laundry, Dry Cleaning, Laundromat, Alterations, Wedding Dress Care, Leather, and Suede Care.

Our establishment is equipped with state-of-the-art facilities, such as: high-efficiency washers and dryers, supported by advanced technology to make clean laundry less of a chore, and an alteration unit manned by well-experienced tailors to tackle fabric faults. Our avant-garde facility has a cozy lounge, fully air-conditioned laundry rooms, do-it-yourself laundry service, coffee/juice bar, “free Wi-Fi, spacious parking lot, customers are sure to have an enjoyable and relaxed washing experience while they get their laundry done”. We pride ourselves in being the “Best Lagos Laundry and Dry Cleaning in Lekki.”

We are recruiting to fill the position below:

Job Title: Dispatch Rider

Location: Lekki Phase 1, Lagos
Employment Type: Full-time

Overview

• As a Dispatch Rider in our laundry firm, you will be responsible for the efficient and timely delivery and collection of laundry items to and from customers' locations.
• Your role involves ensuring that laundry orders are handled with care, delivered promptly, and maintaining a professional image representing our company to our clients.
• You'll operate within designated areas, following scheduled routes to optimize delivery efficiency. 

Responsibilities
Delivery and Collection:

• Pick up and deliver laundry items from/to customers' locations promptly and safely.
• Handle laundry items with care to prevent damage during transportation.
• Ensure accuracy in-order delivery, matching items with invoices or receipts.

Route Planning and Navigation:

• Plan and follow the most efficient delivery routes to meet delivery schedules.

Vehicle Maintenance and Compliance:

• Conduct routine checks on the assigned delivery vehicle to ensure it is in proper working condition.
• Report any vehicle issues or maintenance needs promptly.
• Adhere strictly to traffic rules and regulations for safe driving and delivery.
• Provide courteous and professional customer service during pickups and deliveries.
• Communicate effectively with customers regarding delivery schedules and any delays.
• Handle customer inquiries or complaints with tact and escalate issues as needed.
• Maintain accurate records of deliveries, including invoices, receipts, and any customer feedback.
• Complete the necessary paperwork for each delivery and ensure it is properly filed.

Requirements

• High School Diploma or equivalent qualification.
• Valid motorcycle rider's license with a clean driving record.
• Proven experience as a dispatch rider or delivery personnel, preferably in a similar setting (laundry or courier services).
• Familiarity with local roads, neighborhoods, and traffic patterns.
• Ability to handle laundry items carefully and ensure their safe transport.
• Excellent communication skills and customer service orientation.
• Physical fitness and ability to lift and transport laundry bags or packages.
• As a Dispatch Rider in our laundry firm, you'll play a crucial role in maintaining the quality and reliability of our delivery services.
• Your punctuality, attention to detail, and customer-focused approach will contribute significantly to our customers' satisfaction and the success of our laundry service operations.

Salary
N45,000 - N55,000 / month.

Application Closing Date
18th December, 2023.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using "Dispatch Rider" as the subject of the email.