Sales Growth and Customer Relations Manager at HiiT Plc

HiiT Plc owns Nigeria's foremost ICT Training / Education Institute, HiiT Training Institute (HiiT for short) with Training Centres across the Nation. We commenced training operations as Hands-on Institute of Information Technology (HiiT) on Monday, 15th April 1996, and we have graduated over 50,000 Students at our Training Centres across the Nation in the past 24 years.

We are recruiting to fill the position below:

Job Title: Sales Growth and Customer Relations Manager

Location: Abuja
Employment Type: Contract

Role Summary

• Responsible for Sales Growth and Customer Relations Management functions at the Territory level.

Key Accountabilities
Sales Growth Functions:

• Responsible for developing and implementing strategies toward the actualization of Territory’s Marketing and sales Goals/Objectives.
• Manage lead generation, prospects engagement and conversion process (sales)in order to achieve at least 75% of the Territory’s Sales Target.

Customer Relations Management Functions:

• Manage CRM functions.
• Continuous improvement and implementation of best practices in the engagement of Prospects and Customers in order to sustain Brand reputation at Territory level.

Experience and Qualifications

• Bachelor’s Degree in Marketing, Mass Communication, or any Social Sciences field with at least 2/2 from an approved Tertiary Institution.
• A minimum of 2 years of proven experience in Marketing and Customer Relations Management in a corporate environment.
• Proven experience as a call center agent in an organization is a plus.
• Generic understanding of the Nigerian ICT Education Sector.

Core Competencies & Skills:

• Must be ICT and Social Media Savvy.
• Must possess Marketing/Sales Skills.
• At least intermediate skills in MS Word and Excel.
• Good written and verbal communication.
• Excellent work ethics and Integrity.
• Creativity and problem-solving Skills.

Application Closing Date
Not Specified.