Social Media Manager at Kest Professional Services Limited

Kest Professional Services Limited is a Tech Company focused on delivering innovative solutions around data and software for governments. We believe software should inspire and engage. We develop and implement software that make your internal operations more efficient while leveraging the power of your organization's data to drive informed decision making and intervention strategies at any scale of your operation. With remarkable people in over 20 cities, we combine local insights with deep expertise across various sectors of government to tailor our services to one that solves your biggest challenges.

We are recruiting to fill the position below:

Job Title: Social Media Manager

Location: Lekki, Lagos
Employment Type: Full-time

Responsibilities
Media:

• Lead media strategies to enhance brand visibility and reach.
• Foster media partnerships and produce engaging multimedia content.
• Track media trends and seize opportunities.
• Handle crisis communication and reputation management.
• Collaborate with cross-functional teams for consistent messaging.

Content Development:

• Draft and organise digital media content to promote Zenera’s initiatives, activities, videos and media coverage on Twitter, Facebook, LinkedIn, Instagram, Google and other relevant platforms.
• Create and coordinate content for digital media campaigns and observances.
• Source content from staff responsible for specific aspects of the Group’s business and at events.

Research and Reporting:

• Contribute to digital media quantitative and qualitative analytics reporting.
• Monitor and research influencers, trending topics and tools.
• Monitor and report on result of digital advertising, including trends opportunities and risk factors.
• Monitor the web in search of conversations about the Company, brands, competitors, and related topics.

General Administration and Engagement:

• Maintain a cohesive digital strategy across all platforms to increase our brand awareness.
• Ensure timely responses to customers and followers’ queries and comments.
• Newsletter
• Coordinate the collection of information and release of the bi-weekly newsletter.

Targets:
Social Media:

• Develop and approve content and social media calendar for at least 12 posts/week - quarterly
• Post approved comprehensive calendar content on all social media platforms – Instagram, Twitter, Facebook and LinkedIn – for Zenera, partners and clients - weekly
• Run at least 2 campaigns for Zenera’s initiatives - monthly
• Approve plans for campaigns before commencement - a month prior
• Write reports (and recommendations) on all handles based on reach, impression, ROI and other relevant metrics – comprehensive report due on the first week of a new month

Newsletter:

• Collate and send designed newsletter for approval to Supervisor - at least 48 hours before release
• Release newsletter - bi-weekly on Tuesdays

Others:

• Share a report (template to be created with Supervisor) of all targets - weekly on Monday meetings.

Requirements
Key Competencies:

• Content and caption creation skills
• Innovative
• Good writing and editing skills
• Effective organisational abilities
• Team working
• Interpersonal and communication skills
• Strong research skills
• Time management skills.

Application Closing Date
18th December, 2023.