Communication Officer at NPF Microfinance Bank

NPF Microfinance Bankis recruiting suitably qualified candidates to fill the position below:

Job Title: Communication Officer

Location: Lagos Island, Lagos
Employment Type: Full-time
Grade Level: Junior Cadre
Employment Type: Full time
Reporting Line: Head, Communications

Job Summary

• As a Communication Officer with over three years of experience, you will play a pivotal role in developing and implementing effective communication strategies to enhance the organization's internal and external communication efforts.
• You will be responsible for maintaining a positive public image, managing media relations, and ensuring consistent messaging across various communication channels.

Responsibilities

• Develop and communicate comprehensive communication plans aligned with organizational goals with Head of the Department
• Assist and collaborate with Head of the Department to define key messages and communication objectives.
• Assist in ensuring consistency and coherence in all internal and external communications.
• Cultivate and maintain positive relationships with media outlets, journalists, and influencers.
• Draft press releases, statements, and media briefs for public distribution.
• Assist in creating compelling and engaging content for various platforms, including press releases, articles, and social media posts.
• Assist in developing and maintaining a content calendar to ensure timely and relevant communication.
• Assist in editing and reviewing contents to uphold brand standards and messaging consistency.
• Assist in facilitating internal communication strategies to keep employees informed and engaged.
• Assist in developing, implementing and circulating employee communication programs, including newsletters, general meetings, and intranet content.
• Assist in fostering a positive and transparent communication culture within the organization.
• Assist in developing crisis communication plans and protocols to effectively manage communication during challenging situations.
• Assist in conducting post-crisis communication evaluations to identify areas for improvement.
• Monitor online conversations and respond to inquiries, comments, and mentions.
• Stay updated on digital communication trends and recommend innovative approaches.
• Collaborate with cross-functional teams to ensure consistent communication with all stakeholders.
• Perform any other duty assigned.

Qualifications

• Bachelor's Degree in Mass Communication, Public Relations, Journalism, or a related field.
• Certification in NIPR or any other relevant certification is an added advantage.
• Minimum of three years of experience in a communication role.
• Proven track record of successful communication strategies and media relations.
• Exceptional written and verbal communication skills.
• Ability to work effectively under pressure and handle sensitive information.
• Ability to maintain utmost confidentiality and discretion.

Required Skills:

• Familiarity with communication and project management tools.
• Experience in crisis communication and issues management.
• Knowledge of graphic design and multimedia content creation.
• Certification in public relations or communication is a plus.

Application Closing Date
14th December, 2023.