Rigger at ipNX Nigeria - Rivers & Oyo

ipNX is one of Nigeria’s fastest-growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services. Our ability to identify, satisfy and exceed today’s market needs is a testament to over a decade of experience, our commitment, drive and passion realized through highly skilled and well seasoned professionals.

We are recruiting to fill the position below:

Job Title: Rigger

Locations: Oyo and Rivers
Employment Type: Full-time

Responsibilities

• Ensure efficient service delivery to customers and ensure customer satisfaction for all new and old services and support-related services on the wireless platform.
• Corporate Customers: Restore service failures within 4 hours of its occurrence- Implementation and integration of new projects.
• Incident Management Communication: Provide prompt feedback for input into the OTRS Application with information relating to activities being carried out to resolve customer service incidents.
• Preventive Maintenance: Identify, plan, and execute nodes/segments that require preventive maintenance on the network.
• Perform standard installation on all wireless links; both core backbone radio and customer links.
• Prepare the as-maintained documentation and generate configuration database within the region/subregion for efficient network management for the O&M Unit.
• Ensure adequate and comprehensive survey reports for new customer link deployment or relocation of existing ones. Support status reports are done and submitted timely as fault docket for review.
• Technical Site Survey (TSS) on wireless radio platforms. Using tools like GPS, Binocular, Compasses, and Microwave link budget software for data collection and analysis.
• Implementation and integration of new radio and microwave links.
• Radio: License and license exempt implementation and troubleshooting.
• Ensure JCC (Job Completion Certificate) is signed off and submitted to Billing Unit for subsequent invoicing.
• Have basic knowledge of IP network design, implementation, maintenance to support voice, data.
• Good rigging skills in radio technologies.
• Basic knowledge of Antenna technology.
• Basic knowledge of frequencies and modulation schemes.
• Very good knowledge of various Cable and connector types and the termination of the connectors.
• Adequate computer knowledge.
• Recommend and modify network configuration to improve efficiency and cost-effectiveness.

Educational Qualifications & Functional Skills
Academic:

• A minimum of OND.

Functional Skills:

• Customer-centric and stakeholder management.
• Ability to solve complex problems in the shortest available time using own analytical skills.
• Good interpersonal skills with customers, vendors, and members of the team.
• Good knowledge of installation and configuration of Radio devices and its relevant integration into the network (LAN & WAN).
• Ability to use network monitoring/optimization devices (software/hardware) to proffer solutions to network-related problems and optimize network performance where necessary.
• Understanding of the base station power supply (dc and ac) architecture and interconnectivity of relevant power devices/components.
• Hands-on experience with the use of the command prompt and Ping as a tool for troubleshooting is desirable.
• Experience with Wireless Point-to-Point and Point-to-Multi-point technologies is desirable.
• Experience with leading inter-departmental negotiations, consensus building to reach common technical solutions.
• Strong telecommunications, IP design skills, in-depth knowledge of IP Network Troubleshooting.
• Sharp analytical and logical reasoning.
• Work effectively with own initiative with minimal supervision and also as part of a team.

Application Closing Date
17th December, 2023.