Cash and Markets Coordinator at the Norwegian Refugee Council (NRC)

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, emergency food security, and water, sanitation and hygiene sectors.

We are recruiting to fill the position below:

Job Title: Cash and Markets Coordinator

Job Identification: 13351
Location: Maiduguri, Borno
Job Schedule Full time
Job Category: Cash Transfer Programming
Duration of contract: 12 months (Renewable).
Grade Level: Grade 7 in NRC's grading structure
Reporting line: Livelihoods & Economic Inclusion Specialist
Travel: 50% in country to Area Offices

Description

• These strategic locations have allowed NRC greater reach from the north and south parts of the North-East and North Central region and allowed NRC to contribute to bridging the gap between humanitarian aid and development cooperation, including by focusing on equitable access to basic services and strengthening the rights of displaced people and returnees.
• In addition to the Country Office and the above-mentioned Area Offices, NRC has sub-office structures in Dikwa, Monguno, Biu, Mubi, Pulka and Gwoza.
• We are looking for people who are passionate about helping refugees and people forced to flee.
• If you are those people, the Norwegian Refugee Council in Nigeria is looking for an enthusiastic and passionate Cash and Markets Coordinator to join our team in Maiduguri, Borno State. You will be responsible for the overall cash and markets day to day support functions for the NRC office.
• The role of Cash & Markets Coordinator will have crosscutting function, working across and within teams, which is programme and support.
• The role will support market assessments to inform project design decisions, development of systems, standards and tools to enhance the quality, efficiency, monitoring, reporting and risk management.
• Role will also support cross-functional/departmental coordination, staff capacity building and external coordination with coordination platforms, private sector and state actors. 

Responsibilities

• Support the institutionalization of market-based approaches in NRC Nigeria. This will include the development of the market-based approach strategy (including CVA), guidelines, technical SOPs, training materials and results frameworks, ensuring relevance and applicability to all CCs and integrated programming.
• Compliance and adherence to NRC regional and country strategies, Head Office strategic priorities, policies, core competencies tools, handbooks and guidelines.
• Ensure capacity building of project staff and transfer key skills using a blended learning approach.
• Lead the development of effective and relevant systems and tools for the design, delivery, monitoring, and reporting of market-based programming activities, including periodic reviews Cash and Voucher Assistance SOPs
• Lead and/or support periodic and needs based market assessments to inform project design decisions. The emphasis being to work with CC and Logistics teams in supporting/ developing their capacity in this role. 
• Develop robust risk management plans, risk monitoring systems and maintain up-to-date risk matrix.
• Collaborate with CFM Coordinator to ensure an effective system for addressing beneficiary feedback and complaints related to cash and voucher assistance.
• Innovate and promote the uptake of appropriate technologies that enable NRC to deliver CVA in a better way. This will include institutionalisation of Red Rose across all CCs and systematically piloting/adapting evidence-based best practices.
• Develop and deliver a relevant capacity building packages for NRC staff, partners and service providers.
• In collaboration with Logistics Manager, lead market assessment to inform FWAs review in case of inflation rate on the market.
• Engage in externally oriented actions to the extent that they promote/benefit NRC strategic intentions, including dissemination of best practice, influencing decisions at Cash Working Group and other clusters, and capacity building for stakeholders.
• Participate in internal strategic meetings and discussions related to the application of market-based programming approaches for Nigeria.  This includes supporting the development of proposals and strategy documents at a CC, Area Office and country office level.

Qualifications

• Bachelor's Degree in Social Sciences, Development Studies, Business Studies or Economics. Documented technical competences related to the position’s responsibilities, with a minimum of 3 years’ relevant experience in a similar or equivalence role.
• Extensive knowledge of the humanitarian sector
• Proven experience of working in complex and volatile contexts
• Strong coordination skills
• Ability to multitask.
• Experience working with vulnerable communities and people (displaced people, women, youths)
• Strong computer skills - proficiency in Microsoft Office and Microsoft Excel and is mandatory
• Fluency in English, both written and verbal.

What’s in it for you?
Join a work culture that empowers every employee to share ideas and take responsibility: 

• At NRC we think creatively. We encourage ideas and give responsibility to all employees at all levels, to help solve the complex issues that we face. You will have many opportunities to be heard and take the initiative. 
• NRC's collaborative working style favours the exchange of good practice and lessons learnt. At NRC, employees learn on the job and are encouraged to look for opportunities to develop new competencies.
• NRC managers prioritise the quality work and the competency development of their staff. This entails giving newcomers a good start, following up, training and mentoring employees to allow them to perform well in their current job, and offering learning and development programmes.

Application Closing Date
28th December, 2023; 13:18