Field Office Coordinator at the Norwegian Refugee Council (NRC)

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, emergency food security, and water, sanitation and hygiene sectors.

We are recruiting to fill the position below:

Job Title: Field Office Coordinator

Location: Pulka / Gwoza, Borno
Duration of contract: 12 months (Renewable).
Grade Level:  Grade 7 in NRC's grading structure
Reporting line: Area Manager
Travel:  40%

Job Description

• These strategic locations have allowed NRC greater reach from the north and south parts of the North-East and North Central region and allowed NRC to contribute to bridging the gap between humanitarian aid and development cooperation, including by focusing on equitable access to basic services and strengthening the rights of displaced people and returnees.
• In addition to the Country Office and the above-mentioned Area Offices, NRC has sub-office structures in Dikwa, Monguno, Biu, Mubi, Pulka and Gwoza.
• We are looking for people who are passionate about helping refugees and people forced to flee.
• If you are those people, the Norwegian Refugee Council in Nigeria is looking for an enthusiastic and passionate Office Field Coordinator to join our team in Pulka/Gwoza field office, Borno State. The field office coordinator will be responsible for providing efficient support to project implementation in the Pulka/Gwoza Field Office. It will predominantly include cooperation with all local stakeholders and partners, serving as the primary point of contact for NRC.

Responsibilities
Operational Management:

• Responsible for providing effective and efficient support to field-based staff in implementing NRC projects, in close coordination and collaboration with CC Project Managers.
• Responsible for providing timely and methodical updates regarding the context, needs, and trends to the Area Manager.
• Responsible for budget management at the field office level, in line with the approved authorization table, and ensuring appropriate burn rates are maintained and that solutions to over/under expenditure are applied.
• Support the field-based staff, by reporting on potential conflicts of interest, fraud, protection concerns, and any other effects related to NRC’s assistance.

Safety and Security:

• Support dedicated NRC safety and security staff in information collection and sharing to ensure the safety of NRC staff and participants.
• Ensure security guidelines and security risk assessments are implemented and regularly updated for all project locations.

Program Development:

• Ensure all relevant stakeholders are included in the planning and implementation of projects as appropriate.
• Under the line management of the Area Manager and close cooperation with CC Project Managers/Coordinator, contribute towards drawing up plans, proposals, and budgets for new projects/extensions of projects in conjunction with the relevant team, both program and support staff.
• Closely monitor the field implementation and ensure quality programming along with timely completion of the project's deliverable
• Support multi-sectoral emergency preparedness and response as required by the context and management.

Logistics and Finance:

• Ensure appropriate Financial and Logistical NRC systems/ procedures are in place, maintained, and adhered to so that all field office support functions are carried out effectively and efficiently.
• Ensure regular communications between the Area Office and field office support functions are maintained.
• Responsible for ensuring timely submission of cash forecast to the Area Office.
• Responsible for the preparation of projected expenditures every month (cash book management).
• Responsible for accurate budget control and overall responsibility for financial management at the project site in line with active projects.

Human Resource and Administration Management:

• Plan staff requirements and, as agreed with the Area Manager liaise with the HR department for support.
• Responsible for appraisals as per NRC’s standard requirements and procedures.
• Ensure all new team members are adequately briefed on arrival in the field and departing team members are debriefed.
• Responsible for facilitating capacity development and training of all personnel.

Coordination and Representation:

• Responsible for attending meetings and coordination fora, representing NRC strictly within the limit set out by the Area Manager.
• Act as the main point of contact for NRC with members of the public, beneficiaries, local authorities, I/NGOs, and any other persons or organizations at the field level
• In line with NRC’s standards, ensure communication plans are implemented, stakeholders are informed on NRC’s activities, and the organization is well accepted by communities.
• In charge of producing weekly and monthly reports, flash reports, and any other reports as requested by the Area manager.

Qualifications

• Bachelor's Degree in Social Science, Public Administration, Business Administration, Economics and Business Management.
• At least 3 years  experience in a similar role in a humanitarian and/or recovery context
• Knowledge of the context in northern Nigeria, Gwoza-Pulka in particular.
• Experience in support functions such as Logistics, Finance, or HR is an advantage.
• Experience in context analysis and humanitarian needs assessment, project monitoring and evaluation, and program development.
• Experience in coordination and representation, including with local authorities, I/NGOs, and communities.
• Ability to build relationships quickly with a wide range of people, both internally and externally.
• Strong ability to organize a substantial workload comprised of complex, diverse tasks and responsibilities.
• Excellent communication skills.
• Fluency in local languages.

Application Closing Date
2nd January, 2024.