Porter at Genesis Group Nigeria

Genesis Group is a hospitality conglomerate based in Nigeria with diverse business interests including restaurants, catering, snack food manufacturing, hotels, cinemas, and real estate development. The company was founded in 1991 and has since established itself as a provider of exceptional customer experiences across its Strategic Business Units (SBUs).

We are recruiting to fill the position below:

Job Title: Porter

Location: Port Harcourt, Rivers
Employment Type: Full-time

Description

• Checks the daily arrival list for VVIP's or guests with special need.
• To be present at the Concierge/Reception desk or in the lobby to be ready to assist guests, colleagues and visitors when requested.
• Ensure collection and delivery of guest luggage and equipment in an efficient and timely manner.
• Assists guests with luggage to the front desk.
• Escorts guests to room, placing luggage in room assigned by front desk.
• Inspects guest room for order and adequate supplies and informs guests of room amenities
• Ensure the efficient delivery and collection of group luggage.
• Ensure that the guest has verified that all luggage has been accounted for.
• Ensure safe storage and collect ticketing of guest coats and personal items.
• Assist guest with Long term luggage storage requests / Left luggage requests.
• Respond to guest requests and queries providing a knowledgeable, efficient and helpful information service.
• Assist with answering the telephone and taking messages, transferring calls or dealing with enquiries.
• To provide an efficient luggage storage, delivery and collection service.
• Perform any other works as and when assigned by the management.

Requirements

• Interested candidates should possess an SSCE / GCE / NECO qualification with 2 years work experience.

Application Closing Date
15th January, 2024.