Operations Manager at Talenthub HR Network

Talenthub HR Network is a Recruitment/HR firm that specializes in matching top-tier candidates with organizations of all sizes across various industries, with a commitment to excellence, integrity, and personalized service.

We are recruiting to fill the position below:

Job Title: Operations Manager

Location: Landmark, Lagos
Employment Type: Full-time

Responsibilities

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers' needs and respond proactively to all of their concerns

Requirements

• B.Sc in Hospitality or any other related course
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding result and productivity
• Must be up to date with food and beverages trends and best practices
• Controlling operational costs and promoting efficiency.
• Manage restaurant’s good image and suggest ways to improve
• Organize training sessions for new and current employees on proper customer service practices.
• Cross country travel may be required.

Salary

• N150,000 monthly.

Application Closing Date
Not Specified.