Technical Support Engineer at Ribap Networks Limited

Ribap Networks Limited is a forward-thinking and innovative Wireless Internet Service Provider (WISP) that is revolutionizing the way individuals and businesses access the internet. Situated at the cutting-edge of technology, we specialize in providing unique, reliable, and sustainable internet solutions, with a particular focus on solar-powered connectivity. Our approach is not just about delivering internet services; it's about creating connections that empower communities and foster growth.

We are recruiting to fill the position below:

Job Title: Technical Support Engineer

Location: Surulere, Lagos
Employment Type: Full-time

Job Summary

• The Technical Support Engineer at Ribap Networks Limited will be pivotal in installing, maintaining, and troubleshooting various equipment and network systems. This role demands a combination of technical expertise, excellent customer service skills, and the ability to work effectively both autonomously and as part of a team. Additionally, the role involves mentoring and training junior engineers.

Key Responsibilities

• Radio Installation PTP and PTMP: Conduct installation and maintenance of Point-to-Point (PTP) and Point-to-Multipoint (PTMP) radio systems using Cabium, Unifi, and Mikrotik equipment.
• CCTV Installation: Set up and configure CCTV systems (Hikvision, Dahua), including IP and analog systems.
• Structural Cabling: Perform structured cabling for network infrastructure.
• Site Surveys and Requirement Analysis: Execute comprehensive site surveys to determine installation requirements and prepare detailed requirements and cost estimates.
• Networking Equipment Configuration: Configure Mikrotik routers and switches, Unifi and Cabium radios, and access points as needed.
• Network Management: Oversee and ensure optimal performance and reliability of network infrastructure.
• Customer Support: Provide high-quality technical support to clients, resolving issues efficiently and professionally.
• Training and Mentoring: Ability to train and mentor junior engineers, enhancing their technical skills and knowledge.

Qualifications

• ND / HND, BSc in Computer Science, Information Technology, or a related field.
• Demonstrated experience in radio installation (PTP, PTMP), CCTV installation, and structured cabling.
• Familiarity with Cabium, Unifi, and Mikrotik radio equipment.
• Experience with Hikvision and Dahua CCTV systems.
• Proficient in network configuration and management.
• Strong problem-solving, attention to detail, and communication skills.
• Ability to work in diverse environments and manage multiple projects.
• Valid driver’s license and readiness to travel to client sites.
• Proven ability to train and mentor junior staff.

What We Offer

• Salary: N100,000 - N150,000 monthly.
• A vibrant, supportive work environment.
• Opportunities for career advancement and professional development.
• Competitive salary and benefits.
• The chance to be part of an innovative team in the exciting field of internet service provision.

Application Closing Date
23rd January, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online