Senior Manager, Training and Development at Food Concepts Plc

Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionize the food sector in West Africa and to deliver extraordinary satisfaction to our stakeholders.

Since launching in 2004, Chicken Republic (Subsidiary of Food concepts) has already opened 55 stores in Nigeria and Ghana. On this basis, we are proud of the brand’s hard-earned reputation as the fastest growing chicken QSR in West Africa and the number 1 chicken QSR in Nigeria (both in revenues and number of outlets). In addition, Chicken Republic was ranked as one of Nigeria’s top 20 brands across all categories (Financial Standards Awards 2009).

We are recruiting to fill the position below:

Job Title: Senior Manager, Training and Development

Location: Lagos

Responsibilities
Strategic planning and alignment:

• Coordinate development and evaluation of employee development policies and procedures
• Ensure embedment of Food Concept’s objectives and plans into future training needs
• Ensure an appropriate learning system in order to promote the desired proficiency level for every participant
• Promote, develop and implement effective result orientation, learning and feedback mechanisms to provide input for the continuous development of the company’s people learning and development strategy and employee development plan.
• Analyse training needs to develop new training programs or modify and improve existing programs
• Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
• Prepare training budget for departments.

Employee Training and Development:

• Oversee training and development programs of staff across the organization.
• Review and track internal and external training and development targets across all departments
• Perform weekly store visit and training performance evaluation
• Ensure consistency in the delivery and application of training standards across the business and oversees the planning, prioritization, and development of new training programs and initiatives, ensuring that these programs and initiatives are consistent with the business overall strategies, objectives, and needs.
• Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.
• Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors.
• Oversee training compliance to ITF Requirements
• Ensure compliance to regulatory training requirements.

Talent Management:

• Develop and implement an employee mentoring programme for Food Concepts
• Drive the development and deployment of a competency framework for the business.
• Coordinate the development of a talent management strategy for Food Concepts.

KPIs

• Achievement of Company Sales, EBITDA, GP, PAT targets
• Achievement of the Training & Development Department’s budget/targets/objectives
• Achievement of Individual Personal Development Plans

Job Requirements

• A good First Degree in Social / Management / Physical Sciences
• Possession of a Postgraduate degree in Human Resource Management / Business Administration or related degree is an added advantage
• Membership of the CIPM, CIPD, HRBP, SHRM or any other related professional qualification is required.
• Minimum of 8 years in Human Resources specifically training and development experience in a similar role in a multi-site, structured environment and/or in a Consulting firm

Knowledge Requirement:

• Deep understanding of the industry
• Understanding of budget, cost and resource management
• Knowledge of training needs and analysis
• Knowledge of conflict management
• Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects

Application Closing Date
Not Specified.