Female School Front Desk Officer at MBIS International

MBIS International, a reputable Nursery and Primary education, is recruiting suitably qualified candidates to fill the position below:

We are recruiting to fill the position below:

Job Title: Female School Front Desk Officer

Location: Ibadan, Oyo
Employment Type: Full-time

Description

• We require an exceptional Female School Front Desk Officer to serve as the first point of contact for visitors, pupils and parents to our school.
• The goal is to set the tone for our visitor’s experience and to maintain an organized and professional front office.

Key Requirments

• Must reside in Ibadan and be able to easily commute to Jericho, Ibadan
• A Degree in English Language/Business Administration/Managementgained from a reputable Institution
• Minimum 5 years demonstrable post qualification experience in a similar role in a school or other corporate organisations is essential
• Must have strong verbal and written communication skills to interact with pupils, parents, staff and visitors in a clear and professional manner
• Must have excellent customer service skills to provide a welcoming and helpful experience for all individuals coming to our school
• Must be professionally presented, self-confident and smartly dressed at all times
• Must be able to deal with in-person/telephone/online enquiries in an efficient, knowledgeable and courteous manner; ensuring accurate information is passed to relevant parties
• Be able to schedule appointments, conduct facility tours and process new registrations etc.
• Must be able to ensure smooth communication both internally and externally
• Must have excellent interpersonal skills and ability to work within professional boundaries and relate well with visitors, parents, pupils, staff and management
• Ability to remain calm and effectively manage and respond to difficult people or situations
• Ability to identify and analyse problems and use own initiative to produce acceptable solutions
• Proficiency in computer skills – including use of the internet, e-mail, MS Word, Excel and PowerPoint for excellent delivery of duties
• Knowledge of school marketing and ability to create content such as images, videos, graphics for the school’s social media channels is essential
• Understanding of school calendar management and be able to monitor this with little or no supervision
• Ability to maintain confidentiality and professionalism when dealing with pupil records and other private matters
• Detail-oriented to help accurately maintain records, handle paperwork and ensure that all necessary information is recorded correctly
• Must be able to plan and organise work in a fast-paced environment where exceptional level of service is required to be maintained, whilst managing multiple tasks, handling interruptions and prioritising effectively to meet deadlines
• Be open to change and be adaptable to unexpected situations to meet evolving needs

Application Closing Date
30th March, 2024.

How to Apply
Interested and qualified candidates should send their Cover Letter and CV to: [email protected] using the Job Title as the subject of the mail.

Note: If you do not hear from us within two weeks of your application, know that you have not been successful on this occasion.