Sales Administrator at RightCom

RightCom is a cloud-based software company founded in April 2013. We provide customer experience management service and a complementary suite of enterprise software focused on survey and data collection, customer service management, queue management, digital signage, facial analysis, customer success, appointment booking, and data analytics. We are the #1 CX platform in Africa.

We are recruiting to fill the position below:

Job Title: Sales Administrator

Location: Nigeria

Job Description

• We are looking for a dynamic and organized Sales Administrator to support our sales team. This role is fundamental to ensuring the smooth running of sales operations and the administrative efficiency of our sales department.
• The Sales Administrator will be the pillar that guarantees the integrity of sales processes and the accuracy of sales data.

Responsibilities

• Ensure administrative management of sales, including contract preparation, order tracking and invoicing.
• Act as liaison between sales teams, logistics and customers for smooth and efficient coordination.
• Keep customer database up to date and ensure accuracy of sales information.
• Provide logistical support to sales teams, including diary management, travel arrangements and meeting preparation.
• Analyze sales data and prepare periodic reports for the management team.
• Participate in the continuous improvement of sales administration processes to increase overall efficiency.
• Commercial follow-up of customers by providing advice, information and advice.
• Drawing up quotations.
• Invoice registration.
• Payment follow-up.
• After-sales follow-up and settlement of any disputes.

Qualifications

• Bachelor's Degree in Accounting and Management, Commerce, Operational Sales Management, IT negotiation, or a related field.
• Proven experience in sales administration or similar role.
• Proven data management skills and ability to use CRM, ERP and data processing software.
• Strong accounting skills.
• Excellent organizational and time management skills.
• Good interpersonal skills.
• Computer literate.
• Team spirit and excellent interpersonal skills.
• Ability to work under pressure and meet tight deadlines.
• Fluency in written and spoken French is a plus.

What we offer

• A central position at the heart of our sales team.
• An opportunity to play a key role in the success of our sales operations.
• A stimulating work environment with a strong corporate culture.
• A competitive remuneration package and ongoing training opportunities.
• Opportunities for career advancement and skills development.

Application Closing Date
Not Specified.