Chief Implementation Officer (CIO) at the People Practice

The People Practice - Our client, a premium retail gifting business, is recruiting to fill the position below:

Job Title: Chief Implementation Officer (CIO)

Location: Abuja (FCT) 
Employment Type: Full-time

Job Description 

• Our client is looking to hire a Chief Implementation Officer (CIO) who will be instrumental in spearheading the execution of strategic initiatives while upholding the company's brand image in Nigeria's gift industry.
• The CIO will oversee the implementation of projects, ensuring seamless execution and alignment with our brand values and market expectations.

Responsibilities
Strategic Planning and Implementation:

• Collaborate closely with the executive team to translate business strategies into actionable plans and initiatives that resonate with our premium brand positioning.
• Develop and manage comprehensive project plans, emphasizing quality, uniqueness, and customer appeal in our gift offerings.

Execution Oversight:

• Lead cross-functional teams, emphasizing excellence and attention to detail, to ensure the successful implementation of projects within specified timelines and quality standards.
• Monitor project progress, anticipate potential challenges unique to the Nigerian market, and adapt strategies accordingly to maintain our premium status.

Leadership and Collaboration:

• Provide visionary leadership, fostering a culture of innovation and accountability among team members to execute projects effectively.
• Collaborate closely with department heads, leveraging their expertise to align efforts and ensure cohesive execution across various functions.

Process Improvement and Localization:

• Identify opportunities for process enhancements tailored to the Nigerian market's preferences and cultural nuances, ensuring our offerings remain relevant and desirable.
• Implement best practices that resonate with local customers, maintaining sensitivity to cultural preferences in our product offerings and customer interactions.

What does the role mean in simple terms?

• You will be the key piece in knitting together strategy and execution
• You are coming into a team to bring structure and adherence to processes
• You will need to be assertive and an effective coach to change norms long established
• You will work with a large number of people but not operational except in certain projects

Qualifications

• Bachelor's Degree in Business Administration, Marketing, or a related field. Advanced certifications (e.g., PMP) would be advantageous.
• 5 years of proven leadership experience in a premium retail environment, preferably within the gifting industry or closely related sectors in Nigeria.
• Expertise in project management, demonstrating a successful track record of executing strategic initiatives while maintaining high standards of quality and customer satisfaction.
• Exceptional interpersonal and communication skills, including an understanding of Nigerian consumer behavior and cultural nuances.
• Strong analytical abilities and strategic thinking to navigate challenges unique to the Nigerian market and drive innovative solutions.

Must have skills:

• Excellent communication and interpersonal skills.
• Ability to build strong relationships and collaborate effectively with cross-functional teams.
• Strong problem-solving and decision-making skills.

Application Closing Date
16th March, 2024.