Front Desk Officer (Female) at SavingsBox NG

SavingsBox NG is an innovative and e-commerce (FINCOM) fintech platform set to revolutionize the financial landscape in Nigeria. Serving as a comprehensive solution. At Savings Box, we offer automated savings, diverse loan options, and investment opportunities to empower users in securing their financial future and realizing their aspirations. We are embarking on a journey to redefine wealth creation and piloting financial products that meet societal needs.

We are recruiting to fill the position below:

Job Title: Front Desk Officer (Female)

Location: Abuja (FCT)
Employment Type: Full-time

Key Responsibilities
As a Front Desk Officer, you will be the first point of contact for our organization, providing a positive and professional impression to clients, visitors, and staff. Your responsibilities will include:

• Reception: Greet and welcome visitors in a friendly and professional manner. Direct visitors to the appropriate person or department. Maintain a tidy and organized reception area.
• Communication: Answer and manage incoming calls on a multi-line phone system. Respond to inquiries and provide information to callers or direct them to the appropriate contact.
• Customer Service: Provide excellent customer service to clients and visitors. Address and resolve inquiries and issues promptly.
• Administrative Support: Perform various administrative tasks, including data entry, photocopying, and filing. Handle incoming and outgoing mail and packages.
• Scheduling: Assist in scheduling appointments and managing conference room bookings.
• Information Management: Maintain and update contact lists and organizational directories. Keep records of office supplies and place orders when necessary.
• Security: Monitor and control access to the premises. Report any security concerns or incidents promptly.

Job Requirements

• Candidates should possess relevant qualifications with at least 1 year experience.
• Proven experience in a similar role as a front desk officer or receptionist. Familiarity with office equipment, including, printers e.t.c.
• Excellent verbal and written communication skills. Ability to interact professionally with clients, visitors, and staff.
• Strong customer service orientation with a friendly and approachable demeanor.
• Ability to handle inquiries and resolve issues promptly and efficiently.
• Exceptional organizational and multitasking abilities.
• Attention to detail and accuracy in handling administrative tasks.
• Proficient in using MS Office Suite (Word, Excel, Outlook) and basic office software.
• Familiarity with office equipment and software relevant to front desk operations
• Ability to handle unexpected situations calmly and efficiently

Application Closing Date
28th February, 2024.