Manager, IT Systems Infrastructure at IHS Towers

IHS Towers is the largest independent mobile telecommunications infrastructure provider in Europe, Africa and the Middle East. Founded in 2001, IHS provides services across the full tower value chain – colocation on owned towers, deployment and managed services.

Today IHS Towers has operations in Nigeria, Cameroon, Côte d’Ivoire, Zambia and Rwanda. Following the recent acquisitions of MTN and Etisalat’s tower portfolios in Nigeria, IHS owns over 23,300 towers in Africa.

We are recruiting to fill the position below:

Job Title: Manager, IT Systems Infrastructure

Location: Lagos 
Job Type: Full time

Job Description
Systems:

• Respond to all management feedbacks as respect Active Directory routine reviews.
• Respond to all management feedbacks as respect Navision review.
• Guide and coordinate the response of all monthly KPI’s.
• Reporting Provide Management with Monthly report of the various services and systems running in the Infrastructure. i.e SCCM, Identity Management, etc.
• Assist technical staff to check and ensure resolution of all issues to achieve all objectives.
• Determine availability of systems i.e., servers,
• Design and maintain all IT processes according operation policies through standardization of methods.
• Maintain and prepare all paperwork for various activities and provide performance backup to retrieve data in case of emergency.
• Participate and manage all communication IS technical direction and initiatives.
• Monitor all communication for each customer to assess operations within timeframe.
• Administer and provide upgrade to systems and escalate issues.
• Prepare designs and evaluate all balancing functions as required by IT departments and other functional areas.
• Resolve support tickets and requests.
• Configure tools for monitoring and use them to proactively identify issues within email & messaging systems.
• Create and maintain technical documentation.
• Performs related duties as assigned
• All other tasks assigned by Senior Manager, IT Infrastructure Operations.

Cloud Computing:

• Microsoft Office 365, Azure Usage Report
• Azure Cost Optimization
• Directly support migration/onboarding to Office 365 Azure-hosted solution
• Provide Level II support for Exchange Online, Teams, and Active Directory
• Microsoft Intune
• Computing Architecture
• Assist with large-scale O365 migrations.
• SSO Integrations
• Monitoring
• System Performance and Optimizations
• System Security
• Other infrastructure configurations

Qualifications

• Bachelor's Degree / Diploma in Computer Science, engineering, Information Technology
• Minimum of 4 - 5 Years working experience, preferably in a Telecommunication and IT solutions industry
• ITIL Foundation is required.
• Advance knowledge of Azure platform.
• Advance skill on Linux administration.
• Microsoft Azure Administrator Certification is recommended
• Background IT knowledge on Virtual Machines, Networks and other IT Infrastructure aspects.
• CompTIA A+ certified is required or equivalent.

Functional: 

• Configuration and administration of windows server OS and Linux, Azure, Hypervisor, VMware EXSi.
• Azure Administration
• Windows Server Administration.
• Veeam Backup Administration skills
• Strong customer service skills

Behavioural: 

• Ability to communicate well in English
• Accountability
• Interpersonal skills
• Team work
• Analytical thinking
• Solution and result driven.
• Availability as required.
• Project Management skills
• Be Bold
• Customer Focus
• Innovation
• Integrity

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online