Customer Service Officer at a Microfinance Bank - Brilliant Performance Solutions limited

Brilliant Performance Solutions Limited - Our client, a key player in the Microfinance Banking Industry, is recruiting suitable candidates to fill the position below:

Job Title: Customer Service Officer

Location: Lagos
Employment Type: Full-time

Job Description

• Our Client urgently requires the services of an experienced Customer Service Officer who has worked in a Microfinance Bank or Micro finance Institution with a minimum of two years experience in Customer service

Responsibilities

• Providing introductory information to new customers
• Ensuring that customers are satisfied with products or services
• Following up with clients or customers to check that they’re still satisfied with any service
• Letting customers or clients know about additional products or services
• Determining the quickest, most effective ways to answer a client’s or customer’s questions
• Escalating queries and concerns
• Troubleshooting common issues with a product or service.

Qualifications

• Interested candidates should possess an OND, HND, B.Sc Degree with 2-3 years experience.
• For Gender balance, our clients will prefer a female who resides within Ipaja, Gowon Estate, Iyana Ipaja of other close vicinities

Salary
N50,000 - N70,000 / Month.

Application Closing Date
31st January, 2024.

How to Apply
Interested and qualified candidates should forward CV to: bphotjobs@gmail.com or jobmasters2020@gmail.com using the job title as the subject of the mail.