Master Barista at Mopheth Nigeria Limited

Mopheth Nigeria Limited is a reputable organization charged with the goal of meeting the diverse needs of its growing customers from all walks of life. We began as a community Pharmacy in the year 1997, and through the years we have maintained our standard of being a renowned name in the pharmaceutical industry in Nigeria, however, with respect to our vision consumables, cosmetics, and skincare products, safe water production, grocery essentials, and a variety of baked goods. In addition, our 24-hour availability onsite and online in all our branches has equally ensured our clients can rely on us for immediate service at any hour of the day.

We are recruiting to fill the position below:

Job Title: Master Barista

Location: Ikate, Lagos
Employment Type: Full-time

Job Description

• We are seeking a skilled and passionate Master Barista to join our team. The ideal candidate will have a deep understanding of coffee culture, exceptional brewing skills, and a talent for creating memorable coffee experiences.
• As the Master Barista, you will be responsible for crafting and serving the finest quality coffee beverages to our guests, maintaining a clean and organized coffee bar, and providing outstanding customer service.

Job Functions / Responsibilities

• Prepare and serve a variety of coffee beverages, including espresso, cappuccino, latte, and specialty drinks, according to established recipes and standards.
• Ensure the highest standards of coffee quality, freshness, and flavor by properly sourcing, storing, and grinding coffee beans.
• Calibrate espresso machines and other equipment to maintain consistency in brewing and extraction.
• Educate customers about different coffee varieties, brewing methods, and flavor profiles to enhance their coffee experience.
• Customize coffee orders to meet individual preferences, including adjusting grind size, milk type, and flavor syrups.
• Maintain cleanliness and sanitation standards in the coffee bar area, including equipment, countertops, and seating areas.
• Monitor inventory levels of coffee beans, milk, syrups, and other supplies, and place orders as needed to ensure adequate stock.
• Train and mentor junior baristas on coffee brewing techniques, drink preparation, and customer service skills.
• Provide prompt and friendly customer service, greeting guests, taking orders, and processing payments with accuracy and efficiency.
• Handle customer inquiries, complaints, and feedback in a professional and courteous manner, striving to resolve any issues to the customer's satisfaction.
• Stay up-to-date with industry trends, new coffee products, and brewing methods to continuously improve coffee offerings and enhance the customer experience.

Requirements / Qualifications

• Proven experience as a Barista in a specialty coffee shop or cafe, with a demonstrated ability to make exceptional coffee.
• Extensive knowledge of coffee varieties, origins, roasting methods, and flavor profiles.
• Proficiency in espresso brewing techniques, milk steaming, latte art, and drink customization.
• Strong attention to detail and ability to maintain consistency in coffee preparation and presentation.
• Excellent communication and interpersonal skills, with a passion for providing exceptional customer service.
• Ability to work efficiently in a fast-paced environment while maintaining a positive attitude and composure under pressure.
• Flexibility to work mornings, evenings, weekends, and holidays as needed.

About You:

• You are a true coffee enthusiast with a love for all things coffee-related.
• You have a keen palate and a talent for crafting delicious and visually appealing coffee beverages.
• You thrive in a customer-facing role and enjoy sharing your passion for coffee with others.
• You are dedicated to delivering a memorable coffee experience and exceeding customer expectations.

Salary
Competitive, based on experience.

Other Benefits:

• Health Insurance, Pension Plan

Application Closing Date
28th February, 2024.

Method of Application
Interested and qualified candidates should forward their CV to: [email protected] using the job title as the subject of the email.