Head of Retail (Mobile Industry) at Don Quester Consulting

Don Quester Consulting is a Management Consulting Organization. We offer bespoke interventions focused on significantly improving individual effectiveness and organizational performance. Our customized solutions are focused on helping individuals, organizations and communities realize their potentials and express new possibilities.

We are recruiting to fill the position below:

Job Title: Head of Retail (Mobile Industry)

Job Application Code: HOR-002
Location: Maryland, Lagos
Employment Type: Full-time

Qualifications and Skills Required

• Bachelor's Degree in Business Administration, Management, or a related field with proven experience in retail sales, inventory management, and general management, with at least 4years in a leadership role.
• Strong understanding of the mobile device industry and market trends.
• Exceptional communication and leadership skills.
• Ability to analyze data, make informed decisions, and implement process improvements.
• A results-oriented mindset with a track record of achieving and exceeding targets.

Job Competency Requirement:

• Ability to plan, oversee the setup and launch of Matrix Branded Stores, for the retail sale of certified Preowned products, ensuring they align with company branding and standards.
• Ability to create and develop store policies, visual merchandising, and customer service standards to manage matrix branded stores for the retail sale of certified preowned products.
• Ability to build and lead a high-performing team, including sales, inventory management, warehousing, and retail sales professionals and set clear goals and KPI’s for team members, providing guidance to achieve targets.
• Ability to lead and drive and monitor the sales team to achieve sales targets, deliver exceptional customer service and drive store revenue.
• Ability to implement inventory tracking systems, maintaining optimal inventory levels to meet customer demand while minimizing excess stock and maintaining accurate record.
• Ability to create and implement strategies for acquiring preowned mobile devices through trade-ins, buybacks, or importation, establishing efficient collection processes and maintain relationships with suppliers.
• Ability to oversee the refurbishment and repair operations, manage the repair technicians and coordinate repair schedules to ensure services meet quality standards.
• Ability to create and implement packaging standards and supervise the process to ensure products are adequately prepared for sale.
• Ability to plan and implement weekly sales strategies to target dealers, retailers, and online markets and present regular reports on division performance to senior management.

Application Closing Date
21st February, 2024.