Specialist, Project Support at IHS Towers

IHS Towers is the largest independent mobile telecommunications infrastructure provider in Europe, Africa and the Middle East. Founded in 2001, IHS provides services across the full tower value chain – colocation on owned towers, deployment and managed services.

Today IHS Towers has operations in Nigeria, Cameroon, Côte d’Ivoire, Zambia and Rwanda. Following the recent acquisitions of MTN and Etisalat’s tower portfolios in Nigeria, IHS owns over 23,300 towers in Africa.

We are recruiting to fill the position below:

Job Title: Specialist, Project Support

Location: Abuja
Job type: Full-time
Department: Operations

Job Description

• As Specialist, Project Support you will support timely execution and delivery of retrofitting and upgrade projects.

Key Roles & Responsibilities

• Act as coordination/ facilitation point between project teams, contractors, and regional operations teams. 
• Track and review project progress and tasks to ensure deadlines are met. 
• Liaise with the regional Project Support Specialists and vendors to ensure approved assets are deployed on time and meet regional requirements. 
• Assist in requirements gathering to aid project planning. 
• Monitor network performance (pre-infrastructure uplift) against expectations (post-infrastructure uplift) and adjust as required. 
• Support post-implementation issues on deployed assets and follow up with vendors for timely resolution. 
• Update and maintain accurate database of deployed assets. 
• Ensure regional teams obtain vendor documentation and sign-off (Job Completion Certificate) for completed work. 
• Convey access ref requests from vendors to NOC and ensure job work orders are approved by Field Service Engineers, Field Operations Team Leaders, and other relevant stakeholders. 
• Promote communication between colleagues for the benefit of information flow and to curb any problems that may arise. 
• Prepare and submit reports to the Manager, Project Support & Delivery on all matters pertaining to job area. 
• Manage relationships with partners/vendors. 
• Perform other tasks and duties as assigned by the Senior Manager, Asset Management.

Qualifications

• Bachelor’s degree in Telecommunications Engineering or related discipline. 
• Professional certification, e.g. PRINCE2, PMP, etc, will be an asset. 
• +5 years’ relevant work experience.

Functional Competencies:

• Project Management 
• Workload Management 
• Network Operations Management 
• Stakeholder Management 
• Problem Solving 
• Integration Management

Behavioural Competencies:

• Collaboration & Teamwork
• Analytical Thinking

Application Closing Date
Not Specified.