Customer Experience Lead at Sabi Writers

Sabi Writers - We are Africa's award-winning writing solution company for entrepreneurs, professionals, celebrities, & leaders who want to tell their stories, grow their influence, and make a difference. We provide premium and fast writing solutions to individuals, organizations, and government institutions across Africa. We are a team of highly skilled writers that takes the burden of writing off you while you take the credit.

We are recruiting to fill the position below:

Job Title: Customer Experience Lead

Location: Lagos
Employment Type: Full-time

Job Description

• Customers is the holy grail of our activities and strategy in Sabi Writers. And this is reflected in our Mission Statement: to make our customers dreams come true.
• Today, we are looking for a customer experience rock star - someone that will lead the drive to building one of the best customer experience departments in Africa.
• This person will oversee our entire customer management system - ensuring from start to finish our customers get the best experience working with Sabi Writers.
• From on-boarding to service to management to after-sale support, this person will lead the customer experience way with innovation, vision, and execution. If you fit this role, then go ahead and shoot your shot!

Requirements

• Strong customer management skill
• Must be self-driven
• Ability to multi-task
• Attention to Detail
• Problem Solving & Communication Skills
• Organisational Skill.

Application Closing Date
Not Specified.