Front Desk Officer at Affordable Cars Limited

Affordable Cars Limited is a leading automobile dealership with a head office based in Lagos, Nigeria. We provide exceptional automobile services to our customers spanning Corporate Organizations, Government Parastatals, and Private Individuals. Over the years, we have consistently delivered exceptional customer service; ensuring customers’ satisfaction with our sales and after-sales services.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Ikeja Lagos,
Employment Type: Full-time

Responsibilities

• Provide knowledgeable answers to enquires about cars in the showroom, pricing and availability
• Deliver high level of service to all phoning customers and provide the best solutions that match client’s requirements and expectations
• Build and maintain effective working relationships with operational colleagues and workshop staff.
• Escalating customers enquires to the right department and follow up on After Sales services
• Creating, supervising and ensuring business area is ready for business of the day
• Make suggestions for improvements in all matters within area of responsibility

Qualifications & Requirements

• B.Sc / HND in English, Mass Communication or other related courses
• 2 - 3 years of relevant work experience
• Excellent phone etiquette and good verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work
• Proficiency in the use of Microsoft office applications – MS Excel, Word and PowerPoint.

Salary
N120,000 - N150,000 / month.

Application Closing Date
7th March, 2024.