Business Development Officer at HRD Solutions

At HRD Solutions, we provide performance focused support to businesses in the areas of business strategy, organizational design and Human Resource Consulting.

We are recruiting to fill the position below:

Job Title: Business Development Officer

Location: Sura - Lagos Island, Lagos
Employment Type: Full-time

Job Objective and Summary

• Develops and implements strategies to ensure onboarding of new customers and maintain excellent day-to-day relationships to achieve organizational goals.
• The principal objective of the role is client relationship management, business development, client acquisition, market analysis, risk monitoring and mitigation.

Responsibilities

• Initiates and develops relationships with MSMEs and others for business growth.
• Manages information flow between client and the company
• Monitors and reports on the performance of all loans, schemes and investments managed for the company against monthly/quarterly/annual plans.
• Responsible for achieving business development targets for a segment of the market
• Stays abreast of recent market trends, identifies market opportunities and develops customer relevant propositions that drive key measures such as market share, revenue, profit and brand health.
• Works with management in developing timely solutions for client requirements.
• Conducts business reviews with clients on periodic basis.
• Contacts and follows-up on prospects for new opportunities.
• Addresses customer issues/concerns in accurate and timely manner.
• Provides business advice and consultancy to clients in an effective manner.
• Maintains strong knowledge of company’s products, pricing, policies etc., so as to educate clients on benefits
• Identifies present and future business development opportunities with new and existing clients.
• Maintains security and confidentiality of client information.

Key Performance Indicators

• Contribution to company’s’ PBT
• Non-Performing Loan Ratio
• Volume of new loans disbursed to clients
• Number of new clients onboarded/disbursed to
• Total number of clients disbursed to within the year
• Number of jobs created
• Gender Empowerment (percentage of total MSMEs impacted that are female-owned)
• Youth Empowerment (percentage of total MSMEs impacted that are owned by Youth - aged 40 years and below)
• Number of errors detected on the Activity Reports to Management
• Promptness in submitting acceptable monthly report
• Rate of non-compliance with operational guidelines observed by auditors/verifiers
• Number of complaints from clients
• Number of administrative lapses observed
• Quality of reports produced.

Qualifications

• An OND, HND, Bachelor’s Degree with up to 2 years’ experience working with an MFB on Lagos Island.

Competencies:

• Good working knowledge of financial procedures and applications
• Understanding of lending practice and related policy issues, their implications and applications
• Knowledge of credit administration, operations and management
• Knowledge of risk management.

Technical Competencies:

• Meeting Facilitation skills
• Application of P/C productivity tools such as Microsoft Word, Excel, PowerPoint etc.
• Excellent written and oral communications Skills
• Excellent organisational and Coordination skills
• Expertise in credit administration/ supervision
• Excellent analytical skills
• Expertise in credit analysis and appraisal
• Expertise in loans administration / account management.

Behavioural competencies:

• Teamwork
• Motivation
• Results Orientation
• Interpersonal relationship Ability
• Action planning
• Creativity/Innovation
• Responsiveness
• Excellent Administrative ability.

Benefits

• Salary: N120,000 Monthly.
• HMO
• Pension.

Application Closing Date
22nd February, 2024.