Quality Assurance (QA) Tester - Intern at mDoc Healthcare

mDoc is digital health start up that leverages behavioral science, data, technology and quality improvement methodologies to improve access to quality healthcare for people with chronic health needs in sub-Saharan Africa. We are seeking an all-star product suite lead to join our team. Our ethos is etched in the belief that augmenting the healthcare & technology landscape is paramount to helping Africa unlock its true potential. We are on a mission to transform how African healthcare consumers receive the support they need to live longer, healthier, happier and more productive lives.

We are recruiting to fill the position below:

Job Title: Quality Assurance (QA) Tester - Intern

Location: Lagos
Job Schedule: Full time

Job Description

• We are seeking an innovative and experienced quality analyst to join our team.
• The quality analyst is responsible for developing and supporting the planning, design, and execution of test plans, test scripts, and process plans for projects.
• The successful candidate will work closely with various departments to perform and validate test cases based on quality requirements and recommend changes to predetermined quality guidelines
• You will ensure that the end product meets the minimum quality standards and is fully functional and user-friendly.
• To be successful as a quality analyst, you should demonstrate strong attention to detail and have analytical and problem-solving abilities.
• The ideal candidate must be able to interpret and implement quality assurance standards and provide accurate and comprehensive feedback to colleagues.

Responsibilities

• Performing system analyses on software programs, applications, and web services.
• Determining system efficiency and functionality by liaising with internal departments and end-users.
• Report to management and obtain approval for system development projects.
• Efficiently integrating new systems, programs, and applications with business operations and services.
• Analyzing and improving the performance of web-based customer portals and support services.
• Ensuring end-user proficiency with new systems, programs, and applications across departments.
• Monitoring product licenses and ensuring compliance with IT industry regulations.
• Ensuring that computer hardware remains compatible with system enhancements and updates.
• Promoting system efficiency and security by integrating performance metrics and encryption.
• Implementing new advancements in the field of system and enterprise architecture.

Skills and Qualifications

• Working towards a Bachelor's Degree in Computer Science or Information Technology and an accredited qualification in management consultancy or similar.
• Extensive experience in technical business analysis in a related industry.
• Advanced knowledge of programming languages like SQL and system integration solutions.
• Ability to facilitate internal end-user proficiency.
• Ability to design and maintain efficient customer portal support and feedback channels.
• Ensuring optimal system functionality via integrated diagnostics.
• Advanced knowledge of data security and encryption.
• Ability to keep up with IT advancements.
• Exceptional communication skills toward facilitating the use of new software systems.
• Knowledge of relevant licensing and industry compliance regulations.

Application Closing Date
16th March, 2024.