Social Manager at mDoc Healthcare Limited

At mDoc, we are working to augment the health system, in partnership with private and public entities to focus on what matters to our members in their communities. We are building an enabling community-based and digital ecosystem to better help people with self-management of their regular and chronic conditions while helping them navigate quality in-person healthcare when face-to-face self-care support is needed. We focus on personalized self-care. Over the next few months, we will grow quickly with key projects requiring a deep focus and the discipline, rigour and humility to test alongside our customers, iterate and ultimately scale quickly. The person filling this position is a critical anchor to driving the success of our company.

We are recruiting to fill the position below:

Job Title: Social Manager

Location: Lagos
Employment Type: Full-time

Responsibilities

• Perform research on current benchmark trends and audience preferences
• Design and implement social media strategy to align with business goals
• Set specific objectives and report on ROI
• Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)
• Setting key performance indicators (KPIs) for social media campaigns, such as targets for a certain
• number of shares or likes and measuring a campaign’s performance against the KPIs
• Collaborate with other teams, like marketing, sales and customer service, to ensure brand consistency
• Communicate with followers, respond to queries promptly and monitor customer reviews
• Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout)
• Suggest and implement new features to develop brand awareness, like promotions and competitions
• Stay current with current technologies and trends in social media, design tools and applications.
• Researching social media trends and informing management of changes that are relevant to the company’s marketing activities

Requirements

• Bachelor's Degree in Psychology
• Master's degree or relevant qualification in social services or health-related field preferred (nursing/midwifery, psychology, counselling, health education, exercise science, nutrition and dietetics, etc.) preferred but not required
• Minimum of 3 years of experience working in health coaching, health promotion, chronic illness management or other clinical role preferred.
• Expert knowledge of motivational interviewing, reflective listening, behaviour change theory, and health psychology preferred
• Highly skilled in graphic design.
• Experience with cognitive behavioural therapy, mindfulness-based therapy
• Excellent verbal and written communication skills
• Ability to actively support, communicate, and teach the unique culture and values of mDoc
• Technology savvy and enthusiastic adopter of work and personal tools. Must be comfortable with assisting others in using technology and working remotely
• Passion for improving health care experience, outcomes and costs
• Interest in reviewing and responding to patient and population health data
• Fluency in English is required.
• Strong communication and "person-centred" skills

Application Closing Date
16th May, 2024.