IT Support Officer at Mopheth Nigeria Limited

Mopheth Nigeria Limited is a reputable organization charged with the goal of meeting the diverse needs of its growing customers from all walks of life. We began as a community Pharmacy in the year 1997, and through the years we have maintained our standard of being a renowned name in the pharmaceutical industry in Nigeria, however, with respect to our vision consumables, cosmetics, and skin care products, safe water production, grocery essentials, and a variety of baked goods. In addition, our 24-hour availability onsite and online in all our branches has equally ensured our clients can rely on us for immediate service at any hour of the day.

We are recruiting to fill the position below:

Job Title: IT Support Officer

Location: Adeola Odeku, Victoria Island, Lagos (with mobility to other branches as needed)
Employment Type: Full-time
Start Date: March 10th, 2024

Job Description

• We are seeking a highly skilled IT Support Officer who is proficient in QuickBooks to join our team. In this role, you will be responsible for providing technical support to our employees, troubleshooting IT issues, and ensuring the smooth operation of our systems, with a particular focus on QuickBooks.

Job Functions / Responsibilities

• Provide first-line technical support to employees experiencing IT-related issues, including hardware, software, and network problems.
• Install, configure, and maintain computer systems and software, including QuickBooks, to ensure optimal performance and functionality.
• Troubleshoot QuickBooks-related issues, including data entry, reporting, and reconciliation problems, and provide timely resolution.
• Train employees on the proper use of QuickBooks and other software applications, and provide ongoing support and guidance as needed.
• Be available to move to other branches as needed to provide on-site IT support and address technical issues.

Requirements / Qualifications

• Bachelor's Degree in Information Technology, Computer Science, or related field preferred.
• Proven experience in IT support roles, with a strong working knowledge of QuickBooks.
• Proficiency in troubleshooting hardware, software, and network issues in a Windows environment.
• Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users.
• Strong problem-solving skills and the ability to prioritize tasks in a fast-paced environment.
• Certification in QuickBooks or related software is a plus.
• Willingness to move to other branches as needed to provide on-site support.

Salary
N100,000 - 150,000 Gross / month.

Why Join Us:

• Competitive salary and benefits package, including health insurance and retirement plans.
• Opportunities for professional development and career advancement within a growing company.
• Collaborative and supportive work environment where your contributions are valued.

Application Closing Date
10th March, 2024.