Operations Manager at Figorr

Figorr is a cold chain solutions provider specialising in the field of cold chain infrastructure tracking, leasing and perishable insurance distribution. At Figorr, we focus on understanding the unique challenges experienced by each of the markets we serve. Our IoT-enabled devices have enabled us to provide problem-solving products and services to clients within and outside Africa. Our major goal is to help our clients maintain the integrity of their products and reduce product waste.

We are recruiting to fill the position below:

Job Title: Operations Manager

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

• We are looking for a professional Operations Manager to coordinate and oversee our organization’s operations. The specific duties of an Operations Manager include formulating strategy, improving performance, procuring material and resources and securing compliance.
• You should be ready to mentor your team members, find ways to increase the quality of customer service, and implement best practices across all levels.
• Ultimately, we’ll trust you to help us remain compliant, efficient, and profitable during the course of business.

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Find ways to increase quality of customer service.

Requirements and skills

• Bachelor's Degree in Operations Management or related field.
• 5+ years of proven success in management, operations, and leadership roles.
• Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management.
• Ability to build consensus and relationships among managers, partners, and employees.
• Excellent communication skills.
• Solid understanding of financial management.
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Strong skills in budget development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications
• Familiarity with business and financial principles
• Excellent communication skills.

Preferred skills and qualifications:

• Bachelor's Degree (or equivalent) in Operations Management, Business Administration, or related field
• Working knowledge of management software programs, including NetSuite, QuickBooks, and CenterPoint Payroll
• Strong IT skills, including database development
• Multiple years of financial and account reporting experience
• Ability to communicate in more than one language is an added advantage.

Application Closing Date
10th March, 2024.