Housekeeping Manager at the Delborough Lagos

The Delborough Lagos - Welcome to the most exclusive hotel in the heart of Lagos. Designed by a team of seasoned architects, designers and connoisseurs for you to experience Ultimate Sophistication. Luxury awaits at The Delborough, where personalized stays and exquisite dining at DANI Restaurant define your experience. Elevate your moments at DANI Rooftop—an urban oasis with panoramic views. Welcome to hospitality redefined.

We are recruiting to fill the position below:

Job Title: Housekeeping Manager

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Description

• We are seeking an individual with a keen attention to detail and a passion for providing the highest levels of service.
• The Housekeeping Manager must be highly organized and have strong communication and motivational skills that will lead to superior levels of cleanliness in all guest rooms and public areas.

Responsibilities

• Responsible for the successful performance of the day to day operation of the Housekeeping sections/department
• Lead and coach team to provide intuitive service, engaging with external and internal guests and anticipating their needs.
• Foster positive cross departmental relationships to create a seamless experience
• Follow detailed cleaning standards.
• Ensuring all guest and colleague requests are handled in an efficient and professional manner according to brand standard
• Supporting company and hotel policies and procedures including creating, promoting Health and Safety.
• Responsible for the overall cleanliness, maintenance and ambience of designated areas including service areas
• Ensuring machines and equipment are in working order.
• Assist in developing departmental goals and measurements resulting in a balanced score card of guest, colleague, shareholder and brand but understand guest satisfaction is dependent on colleague engagement.
• Ongoing professional development, growth, and job satisfaction of all colleagues
• Assist with colleague planning, selection, training and development strategies are in place and executed
• Conducting annual performance reviews of housekeeping colleagues
• Managing the room attendants for guestroom quality and completion of their assigned credit of rooms; which includes re-training, coaching, and performance managing through regular audits
• Effectively set up and prepare Housekeeping daily assignments and project plans
• Performs other related duties and follow hotel standards as assigned/applicable.

Salary
N250,000 - N300,000 / month.

Application Closing Date
10th March, 2025.