Front Desk Representative at Whassan Nigeria Limited

Whassan Nigeria Limited, operating since 1982, is focused on providing catering and facilities management services to businesses in the upstream oil & gas sector.

We are recruiting to fill the position below:

Job Title: Front Desk Representative

Location: Lekki / Ajah, Lagos
Employment Type: Full-time

Job Description

• We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
• The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
• The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests
• Answer questions and address complaints.
• Answer all incoming calls and redirect them or keep messages.
• Receiveletters, packages etc. and distribute them.
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails.
• Monitor office supplies and place orders when necessary.
• Keep updated records and files if assigned to.

Qualifications

• Candidates should possess an HND/OND in related field
• At least 3 years experience in related field.

Requirements and Skills:

• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation

Salary Range
N70,000 - N80,000 / Month.

Application Closing Date
10th March, 2024.