Posted on Mon 04th Mar, 2024 - hotnigerianjobs.com --- (0 comments)
Oando Plc is one of Africa’s largest integrated energy solutions provider with a proud heritage. It has a primary listing on the Nigeria Stock Exchange and a secondary listing on the Johannesburg Stock Exchange. With shared values of Teamwork, Respect, Integrity, Passion and Professionalism (TRIPP).
Provide strategic support to the business by developing sustainable initiatives and innovative solutions, using best in class processes, technology and a motivated team to optimize efficiency with focus on consistent service improvement.
Supervisory Responsibilities
Facilities & Services Snr. Associate (All locations in Nigeria)
Admin. Services Officers and Drivers (All locations in Nigeria)
Stewards/Cooks for Lagos & Abuja Management Guest House
Outsourced Services for Abuja Staff Guest House
Scope of Responsibility & Accountability
Negotiation and Contract administration for service providers
Direct the development and implementation process reviews to improve efficiency in service delivery
Manage and appraise leasing and operations of facility space and Oando Property Investments
Effectively manage costs (both CAPEX & OPEX) for facility maintenance and make recommendations for high-impact cost savings aligned with the strategic directions of the business
Managing Landlord/Property Managers relationships
Effectively manage the services payables to eliminate service downtime
Manage and implement effective travel management techniques to optimize the travel process and costs
Project management of facilities upgrade and modification.
Major Responsibility Area
External and Internal Customer Relationship Management
Manage leasing and operations (Offices and residence) of facility space to ensure it remains safe, secure, and well-maintained.
Direct the activities of service vendors and implement service quality review procedure to track and monitor the performance of service vendors and 3rd party service providers.
Drive the implementation of a facilities Risk Management framework
Monitor and review of SLAs with vendors to ensure cost optimization benefits are derived.
Develop and implement strategies to manage travel budgets in order to optimize costs
Drive periodic policy review and updates in line with best practice and industry standards
Ensure service invoices to entities are reviewed and raised by Finance
Direct the optimization of existing Services processes with the aim of driving efficiency and improving turnaround time
Drive the implementation of training and coaching plan for direct reports in order to improve their performance
Manage relationships with 3rd party vendors to help foster service consistency
Negotiate financial and incentive based contracts with airlines, hotels and travel companies locally and international in order to aid cost optimization
Champion the electronic document deposit and retrieval process while ensuring the integrity and safety of company documents
Drive the contract negotiation process for all company purchases
Manage the vendor administration, appraisal process and feedback mechanism
Manage Group purchasing requirements
Review or update supply chain policy and process in accordance with new standards, regulations, or laws.
Manage the vendor appraisal, supplier development, feedback process and monitor supplier performance to assess ability to meet quality and delivery requirements.
Negotiate prices and terms with suppliers
Manage the vendor management process- new supplier, vendor update, account mapping etc.
Key Performance Indicators:
Adequacy and effectiveness of plan in facilitating the attainment of business goals and objectives
Internal Customer satisfaction levels & Timeliness and effectiveness of service delivery.
Performance on internal audit examinations; number and complexity of queries raised
Ease of retrieval and utilization of services-related documents and reports
Effectiveness of relationship with service providers
Effectiveness of the unit budgeting and budget monitoring efforts
Invoice aging
Timeliness and effectiveness of reports
Timeliness of processing and payment of invoices.
Education, Experience & Skills
A good University Degree with Facility Management related training or professional body affiliation.
Proven experience in administration with at least 10 years’ experience.
Prior General Administration experience is an advantage.
Excellent interpersonal, communication, and negotiation skills
Accounting, analytical and numeracy skills
Passion, initiative and drive to continuously develop and work with creativity and innovation
Strong problem-solving skills and customer service skills
Ambitious and result oriented self-starter with initiative and strong drive
A keen planner and strategist with skills in operations, team building, co-ordination, negotiation and contract management.
Oil & Gas Industry Dynamics
Negotiation & Contract Management
Medium to expert user of the MS Office suites (Excel, PowerPoint, Word, Outlook).
Core Competencies:
The incumbent should demonstrate competency in some or all of the following:
Behave Ethically: Understand ethical behavior and business practices and ensure own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization
Build Relationships: Establish and maintain positive working relationships with others both internally and externally to achieve the goals of the organization.
Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
Focus on Member’s Needs: Anticipate, understand, and respond to the needs of members and external stakeholders to meet or exceed their expectations within the organizational parameters.
Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problem, and make decisions that enhance organizational effectiveness.
Lead: Positively influence others to achieve results that are in the best interest of the organization.
Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization
Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities.
Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results.
Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.