Banquet Coordinator at Bolton White Group

Bolton White Group is a group of hospitality brands providing exceptional services across all our business units. Our team is dedicated to providing a wide range of clients with world-class services. Bolton White Group is well regarded for its focus on international best practices in all aspects of its business.

Bolton White Group is an independent entrepreneurial-driven institution offering a complete range of hospitality services with a focus on providing a ‘home away from home’ experience to our clients. By choosing to join Bolton White Group you have assumed your share of the responsibility for maintaining the high principles and standards to which we are dedicated.

We are recruiting to fill the position below:

Job Title: Banquet Coordinator

Location: Abuja (FCT)
Employment Type: Full-time

Duties and Responsibilities

• Preparation of BEO- Banquet Event Orders and responsible for ensuring they are issued and distributed in a timely fashion.
• Prepare all typed materials like proposals, contracts, change forms, and all other inter-departmental forms accurately.
• Distribute Daily Events reports to ensure communication with all internal departments throughout the hotel.
• Answer banquet and outdoor catering sales inquiries and route them to the appropriate sales manager for handling.
• Monitor all correspondence to ensure it meets with Hotel policy and procedures.
• Respond within 24 hours to any Group, checking space/rates in the system and communicating to the respective Manager for further follow-up.
• Work closely with the Banquet Manager to ensure all aspects of the event have been cost-effective and serviced both clients and hotel needs.
• Tour, inspect, and monitor banquet rooms and presentations.
• Respond to requests for proposals for small meetings/events including set-up, food and beverage needs, rooms, and audio-visual needs.
• Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service.
• Ensure accurate follow-up and communication both internally and to the guest/client.
• Ensure that Opera Sales and Catering / Other Banqueting software are updated daily for all event space bookings.
• Ensure that all accounts are properly updated in the banqueting system.
• Ensure there are enough sales kits available for any customer visit.
• Ensure feedback received from the host/guests is passed on to all departments.
• Ensure a positive working relationship between all departments.
• Able to generate various reports from Banqueting systems and Excel to track group and event revenue etc.
• Arrange and manage familiarization / educational trips in line with business needs.
• Attending various trade shows and assigned sales trips with accurate follow-up reports.
• Follow up with the Sales Manager to obtain/confirm all event-related information promptly.
• Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow-up is done promptly.
• Maintain up-to-date activity and rate information for each account on the banqueting system.
• Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
• Participate in daily business review meetings, sales meetings, and management meetings.
• Any other job related to banqueting assigned by the management.

Application Closing Date
20th March, 2024.

How to Apply
Interested and qualified candidates should send their CV and Photograph to: [email protected] using the Job Title as the subject of the mail.