People & Operations Associate at PressOne Africa

PressOne Africa is an early-stage startup helping entrepreneurs retain their customers, through a centralised voice communication platform. We are on a mission to help entrepreneurs across Africa build more customer-centric businesses. With our business phone systems, entrepreneurs, no matter the size of their business, can handle customer communication like global brands.

We are recruiting to fill the position below:

Job Title: People & Operations Associate

Location: Lagos
Employment Type: Full time

Role Overview

• As a People Operations Associate, you'll be at the heart of our efforts to create a vibrant, fulfilling work environment.
• You'll handle a range of HR functions, from recruitment to employee engagement and development.
• If you're someone who thrives in a dynamic setting and is passionate about human resources and organizational culture, this role is tailor-made for you.

Key Responsibilities

• Talent Acquisition : Own the recruitment process, from job posting to candidate screening and interviews.
• Employee Onboarding : Help new hires integrate into the company culture and understand their roles and responsibilities.
• HR Compliance : Ensure that company policies and practices comply with relevant laws and regulations.
• Employee Relations : Serve as a point of contact for employee concerns, fostering a positive work environment.
• Learning and Development : Assist in identifying training needs and coordinating learning opportunities for staff.
• Performance Management : Support the performance review process, helping to identify areas for improvement and career development.
• Collaboration: Work cross-functionally with the product, marketing, and support teams to share insights and drive customer-centric initiatives.

Who you are

• Bachelor's Degree in Human Resources, Business Administration, or a related field.
• 2 - 3 years of experience in HR or People Operations role.
• Familiarity with HR software and data analytics tools.
• Excellent communication skills, both written and verbal.
• A proactive mindset, able to work both in a team and independently.

What We Offer

• Competitive salary and benefits.
• Role in a high-growth, dynamic environment.
• Continuous learning and growth opportunities.
• Chance to shape the future of entrepreneur communication in Africa.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online