Posted on Mon 11th Mar, 2024 - hotnigerianjobs.com --- (0 comments)
MAX is on a mission to fix Africa’s notorious last-mile delivery and online-retail problems by using mobile and web platforms to connect consumers, retail businesses and independent drivers in real-time. We are eliminating all logistics and technology barriers that have historically prevented retail businesses in Africa from realizing their full potential.
We are recruiting to fill the position below:
Job Title: Welfare Analyst
Location: Ondo
Employment Type: Full-time
Job Description
We are looking to hire an experienced Driver Welfare Analyst who will creatively oversee all aspects of our Champions welfare, monitor and attend to the request of our Champions.
What You'll Do
Welfare Operations:
Track Champion daily attendance and follow up on absent champions
Monitor turnover and retention rates amongst Champions
Appropriately attend to the requests of the Champions and follow through
Track and respond to all champions personal events e.g. leave, birthdays, deaths, accidents, etc.
Research and suggest Champions insurance options and HMO plans
Follow through on Champions emergency issues e.g. Accidents, harassments, Law enforcement issues, etc. and escalate if necessary
Collection of fees for HMO, Group Life and Accident, and other forms of insurance enforced
Conduct exit interviews for champions, collate feedback and provide recommendations
Collect and collate information from champions and provide feedback to supervisor on issues that can be resolved
Conduct champion surveys and analyze the data as well continuously determine new ways to increase and ensure retention
Implement recognition and appreciation programs across the organization
Encourage champion networks and committees to foster a community
Report and Administrative Management:
Implement stated team and company strategies, goals, objectives and procedures
Use appropriate methods, frameworks and channels to carry out tasks
Optimise processes for effective and efficient budget use
Properly track, record and maintain champions information (hard and soft copy documentation)
Prepare periodic and analytical reports for supervisor
Update the Champions insurance and HMOs database
Develop and suggest creative welfare strategies, and procedures, etc
Data Analytics:
Interpret data, analyze results using statistical techniques and provide ongoing reports.
Develop and implement databases, collection systems, data analytics and other strategies that optimize statistical efficiency and quality
Acquire data from primary or secondary data resources and maintain databases/data systems
Identify, analyze and interpret trends or patterns in complex data sets.
Filter and "clean" data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems.
Work with line manager to prioritize business and information needs
Requirements
You'll Need:
A minimum of HND / Degree in related fields
Proven experience working in / knowledge of a recruitments or analyst role
Demonstrated high computer literacy: particularly with programmes in Microsoft Office
1 year experience in fleet management.
Skills and Abilities:
Strong interpersonal and communication(written and oral) skills
Strong People Management skill
Strong Administrative skill
Employee engagement skill
Empathetic and approachable
Objective, understanding and resilient
Detail oriented
An ability to prioritise, plan and organise work in a busy environment